Miles Kimball goes live on Junction Solutions retail software

This article is brought to you by Retail Technology Review: Miles Kimball goes live on Junction Solutions retail software.

Recognized leader in consumer catalog business upgrades to JunctionRES and sees immediate improvements in warehouse management and customer service

Junction Solutions, a provider of vertical industry focused enterprise software and services based on the Microsoft platform, today announced that Miles Kimball, a leader in the consumer catalog business, has gone live with JunctionRES, a retail enterprise solution built on Microsoft Dynamics AX. Miles Kimball chose JunctionRES to replace its Ecometry retail solution based on its rich functionality, modern technology and scalability of the Microsoft platform.

Established in 1935, Miles Kimball is a recognized leader in the consumer catalog industry. Owned by Blyth, Inc. a $1.5B provider of home decor and home fragrance products, Miles Kimball Company consists of numerous catalog titles and mails about 120 million catalogs annually. Catalog orders can be taken over the phone, mail or on their websites (www.mileskimball.com, wdrake.com, exposuresonline.com, thehomemarketplace.com) through its online catalogs.

Miles Kimball chose JunctionRES to better manage its warehouse management, order management, merchandising and marketing processes. After reviewing many retail software vendors including Ecometry, CommercialWare and Profit Center Software, they chose JunctionRES for all 600 users. JunctionRES is a complete retail enterprise solution that offers catalog companies, direct marketers, retailers and eCommerce companies a way to manage the entire retail process in one fully integrated database. Microsoft Dynamics AX is the foundation for JunctionRES based on the combination of unique flexibility, advanced technology, low cost of ownership, and high degree of scalability.

Within a week of going live on JunctionRES, we processed over 40,000 orders without any performance problems, said Jeff Verhagen, CIO at Miles Kimball. These orders were processed, picked and shipped with great results. We have seen immediate improvements in our business processes in many areas since going live with JunctionRES.

The implementation process at Miles Kimball has gone very well, said Brian Homan, Director, JunctionRES. We have run picking on over 16,000 orders at one time while all call center reps were on the phone with customers with no performance impact. The JunctionRES batch job architecture will blaze new trails in batch job processing.

About Junction Solutions
Junction Solutions offers advanced, industry-specific functionality built on the latest standard technologies from Microsoft, including Microsofts flexible and proven ERP application, Microsoft Dynamics AX. Junction Solutions focuses 100% on solving business issues in the Retail and Consumer Goods industries. As a Gold Certified Microsoft Business Partner, we provide our customers with the sound technology platform required for a long term enterprise scale software solution.