Ryzex lowers total cost of ownership of data capture technology

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Ryzex, a leading mobile technology services company, has launched i-Refresh, a new service offering that will enable organisations to take advantage of free electronic data capture repairs for a full year. This will have significant impact on improving the bottom line.  i-Refresh offers customers an intelligent way to upgrade existing barcode systems and also offers a managed service option without having to raise capital expenditure.

The current economic climate is putting organisations under increasing pressure to save money, meet increasing customer demands and maintain a competitive advantage, said Adrian Lawson, Business Development Director at Ryzex.  i-Refresh was designed to help organisations reap the benefits of a mobile technology upgrade, such as improved operational efficiency and customer service, whilst reducing the financial pressures associated with this type of investment.

As part of the agreement, the i-Refresh programme will begin by providing companies with a years free legacy support for their existing mobile technology hardware.  As the UKs largest dedicated barcode scanner repair centre, Ryzex holds a vast inventory of legacy handheld barcode scanner spares, enabling it to repair and maintain devices that are no longer supported by the original manufacturer.  This first years free service ensures an immediate cost saving and the improved maintenance of the device will help reduce downtime experienced due to device failure rates; increasing productivity and efficiency, and lowering the total cost of ownership.

During the first year of the programme Ryzex will work with the organisation to plan the roll out of the most suitable new data capture hardware that specifically meets its business requirements.  Once the roll out is complete Ryzex will recycle the redundant hardware in accordance with the WEEE directive, saving the customer time and money.

For the remainder of the term of the agreement, i-Refresh delivers a fully managed service for the hardware solution.  As a managed service, i-Refresh rolls the cost of the upgrade, ongoing device maintenance and a range of support services into a monthly payment, explained Lawson.  This will allow companies to remove these depreciating assets from their balance sheets and manage costs in line with return on investment.        

About Ryzex

More than 6,000 customers worldwide rely on the Ryzex products and services that allow them to receive FullUse of their barcode, RFID and automated data collection systems; thereby increasing productivity, reducing costs and improving return on investment.  Ryzexs products include systems analysis, installation and integration services, wireless networking, new data collection equipment, refurbished equipment, rental programmes, service and repair, and legacy equipment supply and support. Ryzex sells equipment from all major data collection vendors. In business since 1989, Ryzex has more than 350 employees in sales, service, and repair operations across North America and Europe.