Oracle looks at changing customer landscape at World Retail Congress 2010

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Oracle is participating in the 4th annual , being held in Berlin, 21-23 April. Oracles session on How to Serve Changing Customers will examine the impact of the global macroeconomic environment on consumer behaviour. Chaired by Oracle Retails Senior Vice President and General Manager Duncan Angove, the panel will include Bernie Brookes of Myer, Matt Rubel of Collective Brands, Paul Alexander of Beyond Analysis and Dr. Gordon Campbell of Spar International.

Oracle is also leading a session on Re-appraising the Growth Potential of the Emerging Markets. Sarah Taylor, Oracles Senior Director, Retail for EMEA & Asia Pacific, will chair a panel featuring Bijou Kurien of Reliance Lifestyle, Mark Olbrich of Komex, Jeffrey Klinefelter of Piper Jaffray, Lucy Wu Ruiling of the Chinese Chainstore & Franchise Association and Hou Shunli of New Cooperation Joint-stock Trade Chain.

Oracle remains headline sponsor of the prestigious Oracle World Retail Awards, which recognise excellence, innovation, responsibility and creativity in retail organisations around the world. Finalists for the Oracle World Retail Awards 2010 include Teknosa, Truworths International, X5 Retail Group, Anthropologie, American Eagle Outfitters, New Look, Argos and Woolworths in South Africa. Oracle will present the Oracle Retailer of the Year Award.

Additionally, Oracle is continuing its involvement in the Retail Futures Challenge, following its launch in 2009. The 2010 Retail Futures Challenge has grown to feature seven teams of retail business students competing to win the coveted title, including a team from the Fashion Retail Academy in London, which is sponsored by Oracle. Representing retail industrys future leadership talent, each of the colleges is developing a retail concept that best represents the brand values of their home cities and will showcase their ideas to a live panel at the World Retail Congress.

The World Retail Congress provides a unique platform for retailers to come together and discuss the primary issues, challenges and opportunities impacting retail businesses around the globe today, said Duncan Angove, Senior Vice President and General Manager, Oracle Retail. Oracle is delighted to support and contribute to discussion on the Congress agenda and sponsor the World Retail Awards as part of celebrating the success of those retailers delivering growth, tackling change and winning market leadership through innovation.