General Retail Technology News

Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk TechnologySurveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.

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eCommera launches Mobile App Service for brands and retailers who want to optimise cross-channel customer experience

1 eCommera launches Mobile App Service for brands and retailers who want to optimise cross-channel customer experience

eCommera, provider of intelligent, multi-channel trading solutions has launched a mobile app service, specifically designed to provide brands and retailers with a quick route to market to sell via mobile devices and deepen customer engagement.

hybris partners with Adobe to personalise global shopping experiences across all channels

2 hybris partners with Adobe to personalise global shopping experiences across all channels

hybris, a provider of multichannel commerce and communication software, has announced that Adobe CQ eCommerce has been integrated with hybris Multichannel Suite to provide a single solution for personalising consumers' shopping experience across all channels including online, mobile and social.

Tyco Retail Solutions wins Annual VICS Collaborative Commerce Achievement Award for Best VILRI Solution Provider

3 Tyco Retail Solutions wins Annual VICS Collaborative Commerce Achievement Award for Best VILRI Solution Provider

Tyco Retail Solutions, the provider of retail performance and security solutions sold through ADT and authorised business partners worldwide, has been awarded a 2012 VICS Collaborative Commerce Achievement Award for 'Best VILRI Solution Provider'.

The future of retail: What's in store for the high street?

4 The future of retail: What's in store for the high street?

By Steve Rothwell, CEO of Eagle Eye Solutions. 2012 is shaping up to be another "make or break" year for the retail industry. As consumers feel the pinch, retailers are looking for new and savvy ways to incentivise them to come in and spend.

Widget UK customers check stock availability through iPhone app and Maginus

5 Widget UK customers check stock availability through iPhone app and Maginus

Widget UK Ltd has created and launched its own iPhone app supported by the Maginus multi-channel solution, enabling retail customers and suppliers to have a real-time view of product availability, details and pricing from any location via their iPhone.

Retalix and Eagle Eye offer retailers new cutting-edge mobile voucher system

6 Retalix and Eagle Eye offer retailers new cutting-edge mobile voucher system

Retalix Ltd. the provider of software and services for high-volume, high complexity retailers, has partnered with, Eagle Eye, the mobile coupons and gift voucher solutions provider, to provide an effective way for retailers to distribute, process and measure mobile coupon and gift voucher redemption, using existing credit card terminals and EPoS technology.

Hermes to exhibit at Electronic HomeShopping Conference

7 Hermes to exhibit at Electronic HomeShopping Conference

Hermes, the international logistics and supply chain provider, has announced its participation as exhibitor at the Electronic HomeShopping Conference 2012.

Merisant selects Aldata to enhance performance of its sweetener products across the UK

8 Merisant selects Aldata to enhance performance of its sweetener products across the UK

Aldata has announced that the UK division of Merisant, the manufacturer of sweetener products such as Pure ViaTM, Canderel and Equal, has selected Aldata's Range Manager to help its retailer partners maximise category performance.

Factory Shops chooses new version of Futura for faster customer sales

9 Factory Shops chooses new version of Futura for faster customer sales

Serving 50,000 customers a week, value retail chain Factory Shops, which specialises in seasonal products from angling equipment to furniture, has chosen Futura's latest retail management and POS solution for improved transaction performance, as well as robust PCI compliance and stock control expertise.

45.38 billion missed by UK retailers due to poor customer service

10 45.38 billion missed by UK retailers due to poor customer service

Customers who experience positive staff interaction and assistance will spend on average 39 per cent more than those who are not helped or greeted, according to new research released by customer insight agency SMG.

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