Zebra Technologies Corporation has announced that Undiz has selected Zebra RFD8500 handheld readers to equip Undiz stores to provide real-time visibility into its inventory and sales merchandise.
Complete inventories are made in less than 45 minutes, instead of the two hours with the previous equipment and now make it possible to satisfy customer queries almost instantly.
An affiliate of the Etam group, Undiz is a lingerie brand with 160 stores worldwide. Its unique Paris-based concept store "Undiz Machine" revolutionizes the way customers can buy in stores using digital terminals. Once the product is selected on the screen, it is sent from the stockroom to the customer using capsules propelled in pipes. At the cutting edge of innovation when it comes to improving the customer experience, Undiz has equipped its employees with the powerful, efficient Zebra RFID Bluetooth readers to carry out its in-store inventories as well as improve the management of receipts, shipments and returns in the warehouse.
- Real-time visibility of available stock gives store associates more time to engage with shoppers and accelerate checkout, enhancing the overall customer experience.
- Together with Retail Reload's Fast Fashion Tracking software, Zebra's technology enables products to be tracked throughout the supply chain, providing real-time visibility into products and optimizing inventory in-store and online. The solution was selected to equip the 160 stores in the back office and front office with the same RFID reader.
Maureen de Slane, Project Leader RFID, Undiz, said: "On the advice of Retail Reload, we have selected Zebra's RFID 8500 readers for their powerful scanning capabilities and the speed of data processing offered by the solution complete with the Fast Fashion Tracking software. It now takes less than an hour to take inventory of the store which allows our employees to fully devote themselves to welcome and serve our customers."
Yves Curtat, CEO, Retail Reload, said: "Our solution enables us to optimize the replenishment of stores. In order to satisfy the needs of our customers, we rely on the latest technologies available. After testing the RFID devices, we have been convinced by the efficiency of Zebra Technologies' equipment and the fact that it is more powerful than what we had previously."
Elie Mura, Retail Director France, Zebra Technologies, said: "Undiz is at the forefront of innovation when it comes to the in-store customer experience, as shown by the Undiz Machine. Zebra's RFID technology provides Undiz with real-time visibility into their available-for-sale inventory and makes it possible to go even further in the creation of an innovative store experience."