General Retail Technology News

Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk TechnologySurveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.

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CSY introduces VectorCharity to make volunteers lives easy

1 CSY introduces VectorCharity to make volunteers lives easy

Volunteers are at the heart of many charity shops. They spend weekends or days off helping to raise as much as they can for worthy causes. To make taking donations, claiming Gift Aid and processing transactions easy for volunteers, CSY Retail Systems has introduced VectorCharity.

Despite digital demands, shoppers still value traditional in-store customer service, new report reveals

2 Despite digital demands, shoppers still value traditional in-store customer service, new report reveals

Despite the digital demands connected consumers now expect in their omnichannel shopping journeys, the values of traditional customer service and human interaction prove key motivations for consumers choosing to shop in-store, a new report by PCMS, a global provider of unified commerce solutions, reveals.

Buying online for home delivery: UK consumers have never had it so good, but the pressure is on retailers to juggle multiple services, Centiro warns

3 Buying online for home delivery: UK consumers have never had it so good, but the pressure is on retailers to juggle multiple services, Centiro warns

UK consumers have never had it so good when it comes to home delivery, but the pressure is on retailers to juggle multiple delivery services to guarantee success at Christmas, according to delivery management expert Centiro.

Digital, real-time and predictive: research reveals future of retail marketing

4 Digital, real-time and predictive: research reveals future of retail marketing

New research by SaaS technology company, Eagle Eye, has found that personalisation is no longer a bonus but a marketing necessity. Some 75% of consumers say they are unhappy with generic offers and 81% consider relevance to be the most influential factor in whether they redeem promotions.

Why retailers must embrace the 'Integration of Things'

5 Why retailers must embrace the 'Integration of Things'

By Guy Murphy, industry technology evangelist, MuleSoft. E-commerce is thriving in the UK. According to IMRG, £133 billion was spent online in 2016—a number expected to increase by 14 percent this year largely due to sales made on smartphones.

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