Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

 

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Women in e-commerce buck the trend

Women in e-commerce buck the trend

There has been a sharp rise in the number of women starting e-commerce businesses since the credit crunch began, according to one of the UKs leading independent online payment service providers.

Computer says 'Yes!'

Computer says 'Yes!'

Most people will remember the fabulous sketch from Little Britain when David Walliams blankly announces 'Computer says no' to virtually every request from a customer...

One In Four Brits Have Lied In Job Interviews

One In Four Brits Have Lied In Job Interviews

28% of us have lied in a job interview with a further 14% admitting to embellishing the truth in the hope of appearing better qualified for a job.

Savvy shoppers use pocket money to prevent over-spending

Savvy shoppers use pocket money to prevent over-spending

Two-thirds of consumers would prefer to use plastic or any method other than cash to pay for goods

Customer Experience Diagnostic for Retail

Customer Experience Diagnostic for Retail

Fujitsu Services is launching a new service that will help retailers measure the in-store customer experience

Staying together: Predicting the future of customer loyalty

Staying together: Predicting the future of customer loyalty

As retailing has progressed, businesses have become increasingly aware of the importance of the relationship between their brand and their customers.

12 tips that IT security experts use to shop safely online

As an IT security expert who shops frequently online, I have outlined some of the few basic internet security measures and must dos that we in the IT security industry adhere to to make sure that we shop safely online...

Strong sales performance for Morrisons over Christmas period

Strong sales performance for Morrisons over Christmas period

In the 6 weeks to 4 January 2009, Morrisons total sales excluding fuel were up by 9.4%

Business Doctor offers support to Retail businesses

Business Doctor offers support to Retail businesses

Scotlands largest business support organisation has launched a new programme of support to help Retail businesses survive the credit crunch.

Retail rocked by carbon concern

Retail rocked by carbon concern

A survey of IT managers in retail companies