Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

 

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Merchandise visibility: the future for the apparel industry

Merchandise visibility: the future for the apparel industry

The apparel market has undergone dramatic transformations over the last four decades, both in terms of the size and scope of its manufacturing base and in the technologies used to move the industry forward. Yet even more profound changes have occurred in the expectations of the consumers who sustain this massive and ever-expanding industry.

Angel de Juan named Retail Sales Director at Toshiba TEC Europe

Angel de Juan named Retail Sales Director at Toshiba TEC Europe

Toshiba TEC has named Angel de Juan as sales director for the Retail Division in Europe.

Simple answer to a complex problem

Simple answer to a complex problem

Trading electronically makes great strategic sense for buyers and suppliers alike, but technical complexity can be a barrier to realising the benefits of enhanced supply chain visibility.

Leading retailers align cross-channel supply chain execution for reducing total landed cost

Leading retailers align cross-channel supply chain execution for reducing total landed cost

Aberdeen, a Harte-Hanks Company, surveyed 128 retailers to reveal that 50% of retailers identify the need to respond to demand and reducing current inventory levels in stores, channels, and warehouses

Mobile payments market to quadruple by 2014

Mobile payments market to quadruple by 2014

A new study from Juniper Research has found that the value of mobile payments for digital and physical goods, money transfers and NFC transactions will reach almost US$630bn by 2014, up from $170bn this year.

Stein Mart selects Oracle Retail suite to help transform merchandising and store operations

Stein Mart selects Oracle Retail suite to help transform merchandising and store operations

US discount retailer, Stein Mart Inc. has selected a broad suite of Oracle Retail merchandising and planning applications to support its strategy of delivering freshness in merchandise and improving profitability across its 267 department stores.

K3 Retail launches Loss Prevention solution

K3 Retail launches Loss Prevention solution

K3 Retail is launching a Loss Prevention (LP) application to reduce loss in store.

Majority of US consumers agree that customer service is getting worse

Majority of US consumers agree that customer service is getting worse

Empathica Consumers Insights survey indicates that while Americans are spending less, retailers must cope with higher customer expectations.

Customer loyalty the answer to retail blues?

Customer loyalty  the answer to retail blues?

Until recently loyalty programmes have been beyond the reach of smaller retailers - too costly or difficult to manage. Ian Royall, managing director of Futura, argues that putting the customer at the heart of your business shouldnt be viewed as a luxury item, but a foundation of your company.

The real cost of gift card success

The real cost of gift card success

The strategic case for bringing gift card solutions in-house.In the UK, nearly 80% of retailers outsource their gift card program. Many of these retailers can see significant cost savings by bringing gift cards inhouse.Read this white paper...

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