Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

 

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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How can retailers overcome the omnichannel challenges from 2016?

How can retailers overcome the omnichannel challenges from 2016?

By Dean Frew, CTO & SVP RFID Solutions at SML Group.

Consumers' demands on retailers have intensified in the past decade. Previously, having an online store to accompany your physical shop was seen as a luxury, now it is essential and online shopping has taken the next step to meet customer demand.

Retailers lose £136m to cybercrime and cyber-enabled fraud

Retailers lose £136m to cybercrime and cyber-enabled fraud

Retailers lost £36m through cybercrime last year, according to the British Retail Consortium, with another £100m lost to cyber-enabled fraud.

Centrify confirms the enterprise security industry has failed to stop breaches

Centrify confirms the enterprise security industry has failed to stop breaches

Centrify, the company that secures hybrid enterprises through the power of identity services, commissioned a new Forrester study that revealed the enterprise security industry is failing, with organisations being breached at an alarming rate.

Why CPG companies and retailers must address the gap in digital transformations

Why CPG companies and retailers must address the gap in digital transformations

Millennials as a consumer group are expected to spend $10 trillion over their lifetimes in the USA alone.

2016 the year of economic nationalism as supply chain risk reaches record high

2016 the year of economic nationalism as supply chain risk reaches record high

Global supply chain risk grew to a record high at the end of 2016 as the CIPS Risk Index, powered by Dun & Bradstreet, rose to 82.64, from 79.14 at the end of 2015.

Manhattan Associates predicts omni-channel customer service, AI-driven personalisation and dynamic delivery to shape retailer strategies in 2017

Manhattan Associates predicts omni-channel customer service, AI-driven personalisation and dynamic delivery to shape retailer strategies in 2017

Manhattan Associates, Inc. predicts etailers establishing a high street presence, dynamic fulfilment innovations, wider adoption of artificial intelligence and AR/VR technologies, and a shift to "omni-channel customer service" will be key themes for the retail industry in 2017.

E-commerce driving seismic shift in logistics solutions

E-commerce driving seismic shift in logistics solutions

The rapid rise of e-commerce has driven the most disruptive movement to the industrial & logistics industry, transforming the way we think about industrial real estate and restructuring the supply landscape forever, according to the Last Mile/ City Logistics, the latest industrial & logistics report from CBRE.

Why sellers could leave Amazon’s cargo airline grounded

Why sellers could leave Amazon’s cargo airline grounded

By Jonathan Bellwood, Founder & CEO, Peoplevox.

As the global retailing giant strives to maintain maximum share of shoppers' wallets, Amazon is now investing 1.5bn dollars in an air cargo hub to support a fleet of "Prime Air" freight planes.

Retailers' energy bills set to rise by 1%

Retailers' energy bills set to rise by 1%

A new Capacity Market surcharge will add around £378 million in total to energy bills this year, increasing retailers' energy costs by approximately 1%, according to Inprova Energy.

How to know when it's time to 'let go of the baby'

How to know when it's time to 'let go of the baby'

For many online retailers the decision to outsource the order fulfilment function to a supply chain professional is often delayed because of the company owner's entirely understandable reluctance to 'let go of their baby,' says William Walker, sales director of leading online fulfilment specialist, Walker Logistics.