Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

 

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Omnichannel demands shifting in-store expectations

Omnichannel demands shifting in-store expectations

Bricks-and-mortar stores remain a key link in the omnichannel chain for UK shoppers, a new report from ShopperTrak, a global retail insight provider, suggests.

KPMG/Ipsos Retail Think Tank analyse Christmas and Q4 performance

KPMG/Ipsos Retail Think Tank analyse Christmas and Q4 performance

The KPMG/Ipsos Retail Think Tank (RTT) has released its latest findings, stating that the health of UK retail flatlined in Quarter 4 2016.

The changing face of the shopper

The changing face of the shopper

By Matthew Robertson, co-CEO, NetDespatch

Last year we saw 24-hour supermarket shopping slump, with many supermarkets stopping around-the-clock opening hours in stores.

Christmas 2016: How cloud is critical in 2017

Christmas 2016: How cloud is critical in 2017

Christmas retail figures can cast a spell of hope or despair for the year ahead when they are finally made public in January.

Mobile wallet spend to rise by more than 30% this year, reaching US$1.35 Trillion

Mobile wallet spend to rise by more than 30% this year, reaching US$1.35 Trillion

Global spend via mobile wallets is expected to rise by nearly 32% this year to $1.35 trillion, a new study from Juniper Research has found.

Digital drivers: bringing curated commerce into the store

Digital drivers: bringing curated commerce into the store

By Raj Parmar, Marketing Director at Box Technologies.

When it comes to choice in retail sometimes less is more. The online retailers that kicked-started the trend for curated shopping back in 2012 understood this, and they continue to reap the benefits today.

The technology making retail personal

The technology making retail personal

By Daniel Domberger, Partner at Livingstone.

The rise of e-commerce is putting unprecedented pressure on bricks-and-mortar retailers to up their game.

Five trends in IT and digital communications in 2017

Five trends in IT and digital communications in 2017

Continued digitisation of documentation and mobile workforces. But also continued strong growth for Push to Talk in areas such as security, crisis, logistics and healthcare. GroupTalks CEO Magnus Hedberg writes about what he believes are the strongest trends in IT and digital communications in 2017.

The five ecommerce spikes of Christmas - and how to learn from them for 2017

The five ecommerce spikes of Christmas - and how to learn from them for 2017

By Matthew Robertson, Co-CEO, NetDespatch.

The festive period is always a busy one for retailers and 2016 proved to be no different. Once again, retailers in the UK witnessed a 15% increase in online sales.

Optimising goods-in efficiencies

Optimising goods-in efficiencies

For manufacturers, an effective goods-in regime – i.e. taking delivery of components and raw materials for production/sub-assembly and booking them in quickly and accurately – is key to production and storage good practice. However, for many companies this ideal remains a goal rather than a reality.