Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

 

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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BSI's Global Supply Chain Intelligence report reveals top supply chain risks in 2016

BSI's Global Supply Chain Intelligence report reveals top supply chain risks in 2016

In 2016 global supply chains continued to face a range of security, social responsibility, and business continuity risks, with many of these issues provoked by one another. BSI noted multiple incidents that started out as a security, social responsibility, or a business continuity risk that cascaded into other supply chain issues.

Global supply chains increasingly disrupted by both physical and ideological battles

Global supply chains increasingly disrupted by both physical and ideological battles

Lack of trust and transparency as a result of ideological and military conflicts are undermining the international supply chains linking the world, according to the Q1 2017 CIPS Risk Index, powered by Dun & Bradstreet.

How fast are Retailers adopting RFID?

How fast are Retailers adopting RFID?

By Dean Frew, CTO and SVP RFID Solutions, SML RFID.

According to recent news, statistics and insight from industry experts about the apparel business and omnichannel retailing, universal RFID adoption is a done deal within the industry. Or is it?

Nearly two-thirds of UK consumers say a disconnected shopping experience would make them consider changing retailers

Nearly two-thirds of UK consumers say a disconnected shopping experience would make them consider changing retailers

MuleSoft, the platform provider for application networks, has revealed research that shows nearly two-thirds (61 per cent) of UK consumers would consider changing retailers due to a disconnected shopping experience.

Augmented reality – what’s the ROI?

Augmented reality – what’s the ROI?

By Richard Corps, MD and co-founder of Ads Reality.

Augmented Reality (AR) is the future of marketing as it applies a digital and interactive layer to anything within the real world. From enhancing how we communicate and entertain ourselves to the way we work and solve problems, AR has the potential to transform how we interact with the world around us.

Omnichannel shoppers' loyalty demands move to mobile-first

Omnichannel shoppers' loyalty demands move to mobile-first

Omnichannel shoppers are increasingly demanding a mobile-first approach to loyalty, with their appetite for receiving offers through mobile channels overtaking physical loyalty cards and traditional, paper-based vouchers, a new report by iVend Retail, the global retail solution brand, suggests.

The retailers' guide to millennial expectations

The retailers' guide to millennial expectations

By Dan Thornton, Head of Solution Development, Hughes Europe.

Tech-savvy millennials may be spending like no other generation before them, but their ravenous appetite for online content and data enables them to make well informed decisions about what to buy and where to shop.

Smart thinking: Smart watches and speakers will be the next retail battleground, says e-commerce expert

Smart thinking: Smart watches and speakers will be the next retail battleground, says e-commerce expert

Apple Watch sales doubled last year, and smart speakers such as Amazon Echo will be a £7bn market within 5 years. But are consumers and retailers ready for the revolution in shopping habits they will bring, asks e-commerce specialist Fastlane International

Potential major takedown of an IoT manufacturer’s services or devices

Potential major takedown of an IoT manufacturer’s services or devices

By Laurence Pitt, Security Strategy Director, Juniper Networks.

In a recent blog I discussed the risks associated with IoT. If we look at information technology progress in the last 25 years, it seems that malware or data-theft quickly follows major technology milestones. Let's look at some examples:

Retail Pro International warns retailers against digital transformation ‘white elephants’

Retail Pro International warns retailers against digital transformation ‘white elephants’

Retail Pro International, provider of platform retail management software for mid- and top-tier specialty retailers, is warning retailers undertaking digital transformations that they may be left with white elephants if they fail to integrate with the existing ecosystem.