Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

 

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Retailers must be ‘peak-proof’ well-ahead of time to maximise revenue

Retailers must be ‘peak-proof’ well-ahead of time to maximise revenue

With only 4 months to go, this year's Black Friday and Cyber Monday are set to be even bigger following the positive eCommerce figures seen last year, with retailers such as Joseph & Joseph, Jack Wills and The Works reporting huge increases in sales.

IT complexity and performance challenges killing digital transformation initiatives

IT complexity and performance challenges killing digital transformation initiatives

Digital performance management company, Dynatrace, has announced the findings of an independent survey of 1,239 IT and business professionals globally.

Retailer Alert: the EU data privacy landscape has already changed

Retailer Alert: the EU data privacy landscape has already changed

With less than a year to go before organisations which process, use or exchange consumers' personal data within the EU need to comply with the new General Data Protection Regulation (GDPR), eCommerce systems integrator Tryzens has highlighted how this new directive will impact retailers, and what key steps brands will need to take to mitigate the impact when the regulation becomes enforced from 25th May 2018.

Why success in retail is all about sharing

Why success in retail is all about sharing

By George Smyth, Director R&D, Rocket Software.

Artificial Intelligence? Virtual Reality? Robots? During the past five years, all three of these innovations have been named as the technology to shape the future of the retail industry. However, in reality, the industry is already in the midst of a transformation; and it's all about the data.

New E-commerce fulfilment survey finds evidence of retailer growing pains

New E-commerce fulfilment survey finds evidence of retailer growing pains

Business is booming for e-commerce retailers according to a new global market study announced by Peoplevox, a leading expert e-commerce Warehouse Management System (WMS) provider.

Christmas Comes Early: Five ecommerce tools retailers need to implement in July to be ready for the festive season

Christmas Comes Early: Five ecommerce tools retailers need to implement in July to be ready for the festive season

By Chris Boaz, Head of Marketing at PCA Predict (a GBG Company).

Retailers around the UK know that summer is the ideal time to begin the build-up to the Christmas season. When should they start though? Considering that 26% of UK consumers begin hunting for the perfect Christmas gifts come August, July would seem like the ideal time to prepare.

Digital retail wallet: 5 Reasons it makes sense

Digital retail wallet: 5 Reasons it makes sense

By André Stoorvogel, Director, Product Marketing – Payments, Rambus.

The retail landscape is evolving rapidly as emerging technologies and trends are changing expectations of the in-store experience.

Delivering commerce without compromise

Delivering commerce without compromise

By Matthew Robertson, Co-CEO of NetDespatch.

We are living in an era of e-commerce instant gratification. Not meaning to again pillage that most frequently referenced and at times derided generation, but millennials and their demand for 'right here, right now' are very much driving and shaping the future of retail.

Digital Christmas In July – Now is the time to prepare your e-commerce site for the 2017 festive season

Digital Christmas In July – Now is the time to prepare your e-commerce site for the 2017 festive season

By Tobias Dreyschultze, Senior Performance Engineer at digital performance intelligence company Catchpoint Systems.

"What's in it for me?": Three quarters of UK shoppers say they get nothing in return for sharing their personal data with brands

"What's in it for me?": Three quarters of UK shoppers say they get nothing in return for sharing their personal data with brands

Loyalty marketing agency ICLP today reveals that 71% of British shoppers do not feel that it's worth sharing their personal data with brands, and 48% don't believe that their personal information will be treated with respect.