Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

 

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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100 years of start-ups: Where did it all begin?

100 years of start-ups: Where did it all begin?

The most prolific multinational corporations of today had to start somewhere. Years of hard work, investment and a little bit of good luck meant some of the budding startups of 100 years ago have gone on to become some of the biggest brands in the world today. But how did they do it?

RFID market to reach $11.2 billion in 2017

RFID market to reach $11.2 billion in 2017

Based on the new report 'RFID Forecasts, Players and Opportunities 2017-2027', IDTechEx Research finds that in 2017, the total RFID market will be worth $11.2bn, up from $10.52bn in 2016 and $9.95bn in 2015.

Sustainable supply chains have never been more important

Sustainable supply chains have never been more important

By Nigel Crunden, business specialist at business solutions provider Office Depot.

Poor UK broadband speeds are blocking eCommerce growth, says Tryzens

Poor UK broadband speeds are blocking eCommerce growth, says Tryzens

For a nation of online shoppers, the UK is letting eCommerce down by not providing the required infrastructure to boost growth and increase developments in the industry.

Cyber-security breaches – A fact of life?

Cyber-security breaches – A fact of life?

By James Callender, Producer at Lockton Companies LLP.

If anything should focus the minds of Government Ministers and MPs about the importance of online security, the recent cyber attack on both Houses of Parliament should.

Sales season, dead stock and decisive technology: How retailers can win the inventory battle

Sales season, dead stock and decisive technology: How retailers can win the inventory battle

As sales start and unsold stock piles high in backrooms across the UK, Cloud EPoS innovator Ian Tomlinson of RetailStore argues that there is a simple solution to the mass problem of dead stock.

Immediate payments are a key revenue driver for 66% of banks in markets with IP schemes

Immediate payments are a key revenue driver for 66% of banks in markets with IP schemes

Immediate payments is a key revenue driver for 66% t of banks in markets with IP schemes, according to new benchmark data, "2017 Global Payments Insight Survey: Retail Banking," from ACI Worldwide and Ovum.

Make or break: Inefficient returns processes cost retailers lost sales and customer life time value, warns a new report

Make or break: Inefficient returns processes cost retailers lost sales and customer life time value, warns a new report

Retailers' returns policies present critical conversions and customer retention moments in European shoppers' buying journeys, a new report from KPS, an agile transformation consultancy, reveals.

The potential for AI

The potential for AI

By Matthew Robertson, Co-CEO of NetDespatch.

Artificial intelligence (AI) is expected to grow massively in 2017. Analyst firm Forrester predicts investment in AI to treble in 2017 alone. The impact could well be profound, potentially transforming industries and providing huge streamlining and commercially beneficial upsides.

How festivals are engaging audiences through mobile

How festivals are engaging audiences through mobile

By Paul Swaddle, Chairman and Co-founder of Pocket App

Festival season is officially in full swing. From Glastonbury to Wireless and from Love Box to T in the Park, the UK plays host to some of the greatest musical spectacles in the world over the summer months.