Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

 

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Digital drivers: bringing curated commerce into the store

Digital drivers: bringing curated commerce into the store

By Raj Parmar, Marketing Director at Box Technologies.

When it comes to choice in retail sometimes less is more. The online retailers that kicked-started the trend for curated shopping back in 2012 understood this, and they continue to reap the benefits today.

The technology making retail personal

The technology making retail personal

By Daniel Domberger, Partner at Livingstone.

The rise of e-commerce is putting unprecedented pressure on bricks-and-mortar retailers to up their game.

Five trends in IT and digital communications in 2017

Five trends in IT and digital communications in 2017

Continued digitisation of documentation and mobile workforces. But also continued strong growth for Push to Talk in areas such as security, crisis, logistics and healthcare. GroupTalks CEO Magnus Hedberg writes about what he believes are the strongest trends in IT and digital communications in 2017.

The five ecommerce spikes of Christmas - and how to learn from them for 2017

The five ecommerce spikes of Christmas - and how to learn from them for 2017

By Matthew Robertson, Co-CEO, NetDespatch.

The festive period is always a busy one for retailers and 2016 proved to be no different. Once again, retailers in the UK witnessed a 15% increase in online sales.

Optimising goods-in efficiencies

Optimising goods-in efficiencies

For manufacturers, an effective goods-in regime – i.e. taking delivery of components and raw materials for production/sub-assembly and booking them in quickly and accurately – is key to production and storage good practice. However, for many companies this ideal remains a goal rather than a reality.

Why retailers need to invest in Digital Asset Management

Why retailers need to invest in Digital Asset Management

By Russell Pierpoint, Managing Director at Evolved Media Solutions.

The number of digital assets a retailer has to manage today is breathtaking, often running into many millions of items.

Conversational commerce: why the future of retail convenience lies in messaging apps and chatbots

Conversational commerce: why the future of retail convenience lies in messaging apps and chatbots

Consumer engagement is about to take another seismic leap, as a new wave of conversation commerce technologies is about to reshape the way we shop, explains SQLI CEO, Kevin Ludford.

The retail sector has made enormous investment in bringing digital and physical channels closer together in recent years, in order to better serve the end consumer.

Experiential retail events drive huge student engagement

Experiential retail events drive huge student engagement

New analysis from UNiDAYS, the Student Affinity Network, demonstrates the continued benefits of investing in experiential marketing activity in retail shopping centres, breathing life back into the highstreet.

Retailers must utilise current growth amid 2017 uncertainty

Retailers must utilise current growth amid 2017 uncertainty

2016 has been the year of many U-turn events affecting the British economy, none more so than the Brexit vote. However, according to latest Bank of England report on business conditions, retail has seen an unforeseen growth in the final quarter of 2016 despite this political action.

NordVPN analyses online privacy situation and offers predictions for 2017

NordVPN analyses online privacy situation and offers predictions for 2017

It's clear that 2016 was probably the worst year ever in online privacy - considering increasingly restrictive surveillance laws of governments around the world, major online hacks - such as compromised accounts of over a million Yahoo users - and authoritarian regimes blocking Internet to restrict the freedom of speech.