Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

 

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

RSS

Retailers under pressure to revamp their shopping experience as online sales continue to rise

Retailers under pressure to revamp their shopping experience as online sales continue to rise

The latest ONS retail sales figures show that the volume of online spending increased year-on-year by 15.9% and by 1.8% compared to last month.

Hospitality professionals among professions considered the most intimidating by customers

Hospitality professionals among professions considered the most intimidating by customers

Hospitality professionals including chefs and bartenders are among the professions considered to be the most intimidating by customers, according to new research.

eRetailing, telematics and service aggregation boost evolution of global automotive aftermarket in 2017

eRetailing, telematics and service aggregation boost evolution of global automotive aftermarket in 2017

The global automotive aftermarket is rapidly evolving. While technological enablers in eRetailing, telematics, and service aggregation will facilitate the evolution of traditional business models and transform the market into a digital and connected ecosystem, multiple opportunities exist in parts and service retailing due to steady growth in worldwide vehicles in operation (VIO).

Gearing up for the busy period: what to expect from Black Friday 2017

Gearing up for the busy period: what to expect from Black Friday 2017

By Sangeetha Narasimhan, Marketing Manager, UK at Ingenico ePayments.

In Europe, Black Friday is a big deal. We've witnessed first-hand this American-born phenomenon spread first across the Atlantic and then move online.

Retailer Alert: the EU data privacy landscape has already changed

Retailer Alert: the EU data privacy landscape has already changed

With less than a year to go before organisations which process, use or exchange consumers' personal data within the EU need to comply with the new General Data Protection Regulation (GDPR), eCommerce systems integrator Tryzens has highlighted how this new directive will impact retailers, and what key steps brands will need to take to mitigate the impact when the regulation becomes enforced from 25th May 2018.

10 ways to make your warehouse more efficient

10 ways to make your warehouse more efficient

An infographic by Peoplevox.

By analysing the orders you receive throughout the course of a year, you can identify trends that will help you to position your stock more effectively.

Deploying price and promotions with accuracy, speed and agility

Deploying price and promotions with accuracy, speed and agility

With 90% of sales made in-store and 80% of purchase decisions happening at the shelf edge, it is quite simply the most influential sales channel.

Counterfeit consumer goods online pose risk to shoppers’ health

Counterfeit consumer goods online pose risk to shoppers’ health

New research from MarkMonitor, the enterprise brand protection solutions provider, reveals counterfeit goods still pose a significant risk to consumers.

Retailers must be ‘peak-proof’ well-ahead of time to maximise revenue

Retailers must be ‘peak-proof’ well-ahead of time to maximise revenue

With only 4 months to go, this year's Black Friday and Cyber Monday are set to be even bigger following the positive eCommerce figures seen last year, with retailers such as Joseph & Joseph, Jack Wills and The Works reporting huge increases in sales.

IT complexity and performance challenges killing digital transformation initiatives

IT complexity and performance challenges killing digital transformation initiatives

Digital performance management company, Dynatrace, has announced the findings of an independent survey of 1,239 IT and business professionals globally.