Poor checkout experiences, including a lack of one-click or quick payment options, risks losing retailers hard won online conversions, the latest data from parcelLab, the leading operations experience platform, revealed.
Articles
RSSA lack of one-click convenience and quick-pay options at the check-out is costing retailers conversions
Mar 09, 2021
Fashion & travel sectors boost online sales as lockdown end is planned
Mar 08, 2021
The latest online retail data from Salesfire has shown the travel and fashion sectors capitalised on sales in February following the announcement of a roadmap out of lockdown.
54% of small business owners in retail sector kept up at night over fears of Covid's impact, soaring above the national average
Mar 08, 2021
Schools may be going back and the UK may be bracing itself for the easing of Covid restrictions by 21 June, but the long tail of Covid is still causing the majority of business owners concern.
Half of shoppers believe QR codes are ‘the future of shopping’, research shows
Mar 03, 2021
New research shows that half (50%) of shoppers call QR codes ‘the future of shopping’, despite their relative scarcity pre-pandemic.The study, conducted in January 2021 by retail innovation agency Outform, covers a representative sample of 2,000 global respondents, and delves into how coronavirus has changed shoppers’ habits and attitudes.
Survey shatters myth of British shoppers’ love for queuing
Mar 03, 2021
Nearly three quarters of UK shoppers (73%) admit to leaving retail stores feeling frustrated about their experience, according to new research by voice communication specialists, VoCoVo.
LogMeIn study shows cyberthreats, productivity concerns and pressure on IT support drives consolidation of remote access and support solutions
Mar 02, 2021
LogMeIn, Inc. has announced results of a global study executed by IDG that reveals the new reality of long-term remote and flexible work.
7 steps to ensure successful omnichannel roll-out in fashion retail
Feb 24, 2021
By Jean Shin, Director Strategy and Content, tyntec.
As the pandemic continues to wreak havoc on retail, the fashion sector, in particular, is looking for new ways to engage with customers through new clienteling techniques.
Long Covid as an occupational disease
Feb 24, 2021
By Kate Hindmarch, partner in Employment Law at Langleys Solicitors.
As our understanding of the coronavirus has developed over the past year, the effects of ‘long Covid’ have become apparent. Some people who contract Covid have found themselves battling symptoms for months after being clear of the actual virus.
Taking a qualitative approach to a data-driven market
Feb 24, 2021
While digital transformation is proving to have many benefits for businesses, what is perhaps the most significant, is the vast amount of data there is available. And now, with an increasing number of businesses turning their focus to online, there is even more to be collected on competitors and markets than ever before.
‘Non-essential’ stores are essential. Retail sales collapsed -8.2% in January, as the High Street shut up shop once more
Feb 23, 2021
Figures released by the Office for National Statistics (ONS) highlight the ongoing devastation lockdown is having on the High Street. The value of UK retail sales collapsed -7.8% in January compared to the previous month, December 2020, and -7.2% YOY.
