Retail Data Capture Technology News

Automatic Identification and Data Capture (AIDC) refers to the process of automatically identifying and collecting data about objects/goods, then logging this information in a computer. The term AIDC refers to a range of different types of data capture devices. These include barcodes, biometrics, RFID (Radio Frequency Identification), magnetic stripes, smart cards, OCR (Optical Character Recognition) and voice recognition. AIDC devices are deployed in a wide range of environments, including: retail, warehousing, distribution & logistics and field service.

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New pocket size scanner with RFID by DENSO

New pocket size scanner with RFID by DENSO

In the retail industry today, customers have high expectations. To build a profitable and engaging in-store experience, companies need full control not only at the point of sale (POS) but also from storage to inventory, to staff enablement, to personal shopping solutions – and in many other areas. DENSO, part of the Toyota group, offers mobile data solutions and reliable devices for the retail industry.

SafeCharge launches Marketplace Manager, a one-stop shop solution for marketplaces to outsource payments

SafeCharge launches Marketplace Manager, a one-stop shop solution for marketplaces to outsource payments

SafeCharge, the payments services partner for demanding businesses, has launched Marketplace Manager.

ACI Worldwide brings Alipay to Africa via Peach Payments

ACI Worldwide brings Alipay to Africa via Peach Payments

ACI Worldwide, the global provider of real-time electronic payment and banking solutions, and Alipay, is launching Alipay in South Africa, via regional payment service provider (PSP) Peach Payments.

Ergonomic Solutions signs distribution agreement with Sektor PTY Ltd to bring leading technology mounting solutions to Australian and New Zealand retail market

Ergonomic Solutions signs distribution agreement with Sektor PTY Ltd to bring leading technology mounting solutions to Australian and New Zealand retail market

Ergonomic Solutions, the designer and supplier of technology mounting & mobility solutions at the Point of Sale, Point of Payment and Point of Service, has signed a distribution agreement with Sektor PTY Ltd to act as a qualified distribution partner for Australia, New Zealand and the wider APAC region.

The future is intelligent – Is AI the new customer service?

The future is intelligent – Is AI the new customer service?

By Jason Maynard, director of data and analytics, Zendesk.

We are in a new age of digital customer service where on-demand help is expected 24/7, 365 days a year but does your self-service support live up to this demand?

Research reveals marketplaces need fintech innovation

Research reveals marketplaces need fintech innovation

New research from Edgar, Dunn & Company, commissioned by SafeCharge, the payments services partner, has revealed the challenges inhibiting the growth of marketplaces and calls for fintech innovation to address them.

MTB-3097 – 9.7” tablet PC for fleet management

MTB-3097 – 9.7” tablet PC for fleet management

Midas Touch's MTB-3097, a 9.7" windows tablet PC – with the power of an Intel Bay Trail 2930N or Intel Core i5/i7 processor – is designed specifically for fleet management.

Xtreme Lashes by Jo Mousselli sets sights on NewVoiceMedia to enhance service and operations

Xtreme Lashes by Jo Mousselli sets sights on NewVoiceMedia to enhance service and operations

NewVoiceMedia, the global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has announced that Xtreme Lashes by Jo Mousselli, the global provider of eyelash extensions, is using ContactWorld to enhance its contact centre operations and customer experience.

SumUp now distributed in more than 1500 retail stores across Europe

SumUp now distributed in more than 1500 retail stores across Europe

SumUp, the mobile point-of-sale (mPOS) company, is now available in more than 1500 retail stores across Europe.

Zebra Technologies improves real-time operational visibility for Undiz Stores

Zebra Technologies improves real-time operational visibility for Undiz Stores

Zebra Technologies Corporation has announced that Undiz has selected Zebra RFD8500 handheld readers to equip Undiz stores to provide real-time visibility into its inventory and sales merchandise.

Automatic Identification and Data Capture (AIDC)

 

Automatic Identification and Data Capture (AIDC) refers to the methods of automatically identifying objects, collecting data about them, and entering that data directly into computer systems (i.e. without human involvement). Technologies typically considered as part of AIDC include bar codes, Radio Frequency Identification (RFID), biometrics, magnetic stripes, Optical Character Recognition (OCR), smart cards, and voice recognition. AIDC is also commonly referred to as “Automatic Identification,” “Auto-ID,” and "Automatic Data Capture."

 

Barcoding has become established in several industries as an inexpensive and reliable automatic identification technology that can overcome human error in capturing and validating information. AIDC is the process or means of obtaining external data, particularly through analysis of images, sounds or videos. To capture data, a transducer is employed which converts the actual image or a sound into a digital file which can be later analysed. Radio frequency identification (RFID) is relatively a new AIDC technology which was first developed in 1980’s. The technology acts as a base in automated data collection, identification and analysis systems worldwide

 

In the decades since its creation, barcoding has become highly standardised, resulting in lower costs and greater accessibility. Indeed, word processors now can produce barcodes, and many inexpensive printers print barcodes on labels. Most current barcode scanners can read between 12 and 15 symbols and all their variants without requiring configuration or programming. For specific scans the readers can be pre-programmed easily from the user manual.  

 

Despite these significant developments, the adoption of barcoding has been slower in the healthcare sector than the retail and manufacturing sectors. Barcoding can capture and prevent errors during medication administration and is now finding its way from the bedside into support operations within the hospital.

 

Radio-frequency identification (RFID) is the wireless non-contact use of radio-frequency electromagnetic fields to transfer data. Unlike a bar code, the tag does not necessarily need to be within line of sight of the reader, and may be embedded in the tracked object. It can also be read only or read-write enabling information to be either permanently stored in the tag or it can be read-write where information can be continually updated and over-written on the tag.

 

RFID has found its importance in a wide range of markets including livestock identification and Automated Vehicle Identification (AVI) systems and are now commonly used in tracking consumer products worldwide. Many manufacturers use the tags to track the location of each product they make from the time it's made until it's pulled off the shelf and tossed in a shopping cart.

 

These automated wireless AIDC systems are effective in manufacturing environments where barcode labels could not survive. They can be used in pharmaceutical to track consignments, they can also be used in cold chain distribution to monitor temperature fluctuations. This is particularly useful to ensure frozen and chilled foods have not deviated from the required temperature parameters during transit.

 

Cost used to be a prohibitive factor in the widespread use of RFID tags however the unit costs have reduced considerably to make this a viable technology to improve track and trace throughout the supply chain. Many leading supermarket chains employ RFID insisting that their suppliers incorporate this technology into the packaging of the products in order to improve supply chain efficiency and traceability.