Boots has received feedback from more than one million shoppers, one year after the introduction of its customer care measurement programme.
Retail Data Capture Technology News
Automatic Identification and Data Capture (AIDC) refers to the process of automatically identifying and collecting data about objects/goods, then logging this information in a computer. The term AIDC refers to a range of different types of data capture devices. These include barcodes, biometrics, RFID (Radio Frequency Identification), magnetic stripes, smart cards, OCR (Optical Character Recognition) and voice recognition. AIDC devices are deployed in a wide range of environments, including: retail, warehousing, distribution & logistics and field service.
Mar 17, 2009 Comments (0)
Joya, the new pod from Datalogic, transforms shopping into an entertaining and informative event by using multimedia content about promotions and sales
Mar 10, 2009 Comments (0)
The PowerScan PBT7100 reader is said to be ideal for high-volume mobile industrial applications at instinctive as well as long-range reading distances.
Feb 25, 2009 Comments (0)
For all traditional bricks and mortar retailers, execution of a positive customer experience in store is key to success of the business.
Feb 13, 2009 Comments (0)
Pharmacies across the entire European Union (EU) will be required to read Data Matrix codes on pharmaceutical and drug packaging starting January 2011
Zetes wins important Morrisons contract to install 3iV software and Vocollect voice picking technology at UK DCs
Feb 06, 2009 Comments (0)
Zetes has just signed a contract in excess 6 million with Morrisons, the UKs 4th largest supermarket chain, to provide one of the countrys biggest voice directed picking installations.
Feb 05, 2009 Comments (0)
TieRack decided it was time to purchase handheld computers so that store staff could do a blind count of all stock held in the store.
Jan 27, 2009 Comments (0)
Substantial savings for Londis and TDG Logistics following their investment in Accord Voice WMS.
Jan 26, 2009 Comments (0)
A fully operational Voice Recognition System from Belgravium Ltd is now available for demonstration and implementation.
Jan 26, 2009 Comments (0)
At Paderborn in Germany, Datalogic Mobile EBS presents Joya, the pod turning self-shopping into a pleasant, convenient and interactive experience.
Automatic Identification and Data Capture (AIDC) refers to the methods of automatically identifying objects, collecting data about them, and entering that data directly into computer systems (i.e. without human involvement). Technologies typically considered as part of AIDC include bar codes, Radio Frequency Identification (RFID), biometrics, magnetic stripes, Optical Character Recognition (OCR), smart cards, and voice recognition. AIDC is also commonly referred to as “Automatic Identification,” “Auto-ID,” and "Automatic Data Capture."
Barcoding has become established in several industries as an inexpensive and reliable automatic identification technology that can overcome human error in capturing and validating information. AIDC is the process or means of obtaining external data, particularly through analysis of images, sounds or videos. To capture data, a transducer is employed which converts the actual image or a sound into a digital file which can be later analysed. Radio frequency identification (RFID) is relatively a new AIDC technology which was first developed in 1980’s. The technology acts as a base in automated data collection, identification and analysis systems worldwide
In the decades since its creation, barcoding has become highly standardised, resulting in lower costs and greater accessibility. Indeed, word processors now can produce barcodes, and many inexpensive printers print barcodes on labels. Most current barcode scanners can read between 12 and 15 symbols and all their variants without requiring configuration or programming. For specific scans the readers can be pre-programmed easily from the user manual.
Despite these significant developments, the adoption of barcoding has been slower in the healthcare sector than the retail and manufacturing sectors. Barcoding can capture and prevent errors during medication administration and is now finding its way from the bedside into support operations within the hospital.
Radio-frequency identification (RFID) is the wireless non-contact use of radio-frequency electromagnetic fields to transfer data. Unlike a bar code, the tag does not necessarily need to be within line of sight of the reader, and may be embedded in the tracked object. It can also be read only or read-write enabling information to be either permanently stored in the tag or it can be read-write where information can be continually updated and over-written on the tag.
RFID has found its importance in a wide range of markets including livestock identification and Automated Vehicle Identification (AVI) systems and are now commonly used in tracking consumer products worldwide. Many manufacturers use the tags to track the location of each product they make from the time it's made until it's pulled off the shelf and tossed in a shopping cart.
These automated wireless AIDC systems are effective in manufacturing environments where barcode labels could not survive. They can be used in pharmaceutical to track consignments, they can also be used in cold chain distribution to monitor temperature fluctuations. This is particularly useful to ensure frozen and chilled foods have not deviated from the required temperature parameters during transit.
Cost used to be a prohibitive factor in the widespread use of RFID tags however the unit costs have reduced considerably to make this a viable technology to improve track and trace throughout the supply chain. Many leading supermarket chains employ RFID insisting that their suppliers incorporate this technology into the packaging of the products in order to improve supply chain efficiency and traceability.