Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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40% rise in online fashion sales means Jaeger and American Apparel won’t be last fashion victims

40% rise in online fashion sales means Jaeger and American Apparel won’t be last fashion victims

New Office of National Statistics (ONS) retail figures reveal a 39.1% YOY increase in online textile, clothing and footwear sales, compared to September last year.

Complaining consumers target retailers through social media

Complaining consumers target retailers through social media

New research by HSO has revealed that 36% of consumers would use social media to complain about a product or service. This compared favourably to 30% who would use an online complaints form; 18% who opted for visiting the store and just 14% who preferred the more traditional approach of a telephone call.

2Checkout reports new global digital commerce trends for 2017

2Checkout reports new global digital commerce trends for 2017

2Checkout (formerly Avangate) has released its H1 2017 benchmark report on Digital Commerce Trends in Software & Online Services Sales, showing that subscription-based software solutions, downloadable or as a service, maintain a strong upward trend.

'Europe risks becoming a walled garden of commerce,' warn payment risk experts

'Europe risks becoming a walled garden of commerce,' warn payment risk experts

The Chargeback Company has warned of the threat of eCommerce isolationism brought on by new legislation in Europe: the Digital Single Market, the Revised Payment Services Directive, and the General Data Protection Regulation.

'3D printing will bring a whole new dimension to retail,' – ParcelHero tells leading retailers

'3D printing will bring a whole new dimension to retail,' – ParcelHero tells leading retailers

The impact of 3D printing on online shopping and the High Street has been massively underestimated, ParcelHero's David Jinks warns The Richmond Supply Chain Forum's Autumn Conference.

Wirecard provides IKEA Southeast Asia with payment eco-system for its new online business

Wirecard provides IKEA Southeast Asia with payment eco-system for its new online business

The global technology group Wirecard provides a regionally managed payment gateway solution for online IKEA shops in Southeast Asia.

INCOPRO and WR Investigations join forces to deliver a full online and offline brand protection capability

INCOPRO and WR Investigations join forces to deliver a full online and offline brand protection capability

INCOPRO, the online brand protection specialist, and WR Investigations (WRi Group), the anti-counterfeiting and piracy investigations and physical brand protection company have completed a strategic alliance that sees INCOPRO establish an expert analyst team operating from WRi's offices in Wales.

Rakuten expands e-commerce operations in the UK

Rakuten expands e-commerce operations in the UK

Rakuten, the internet services provider, has significantly expanded its rewards programme in the UK.

Pitch perfect audience engagement for Fender’s new American Professional range

Pitch perfect audience engagement for Fender’s new American Professional range

GlobalWebIndex, in partnership with London-based digital marketing agency, Found, is working with world-famous guitar manufacturer Fender as its insights partner to help amplify the brand's online presence.

Otto.de builds the ecommerce experience of the future, with high performance content provided by Amplience

Otto.de builds the ecommerce experience of the future, with high performance content provided by Amplience

The Otto Group is a globally active group of retailers and retail-related service providers with around 50,000 employees and sales of EUR 12.5 billion.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

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