Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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Digital Desertion: 60% of consumers less loyal to brands after poor website and app performance, survey reveals

Digital Desertion: 60% of consumers less loyal to brands after poor website and app performance, survey reveals

Internet users are growing more demanding and less forgiving, according to the results of a consumer survey from Apica, the performance monitoring and testing experts.

Bravissimo delivers customer experience boost with new ecommerce platform

Bravissimo delivers customer experience boost with new ecommerce platform

Lingerie retailer, Bravissimo, has underpinned its international omnichannel capabilities and enhanced customer experience with a new ecommerce platform in conjunction with Black Pepper Software, the agile software development provider.

Peoplevox inducted into Stitch Labs Partner Program

Peoplevox inducted into Stitch Labs Partner Program

Peoplevox, Warehouse Management System (WMS) provider, has joined the Stitch Labs Partner Program.

Retail results show online food sales are eating traditional supermarkets' lunch

Retail results show online food sales are eating traditional supermarkets' lunch

July's Office of National Statistics (ONS) retail results reveal online food spending was up nearly 14% YOY.

Brands shunned by disloyal consumers: innovation and convenience 'more important' than the brand

Brands shunned by disloyal consumers: innovation and convenience 'more important' than the brand

The era of the disloyal consumer is upon us; new research from global ecommerce consultancy Salmon has found that brand loyalty is tumbling as consumers prioritise speed, innovation and convenience when they shop.

MetaPack partners with HERE to boost eCommerce conversion rates and revenue for brands and retailers

MetaPack partners with HERE to boost eCommerce conversion rates and revenue for brands and retailers

MetaPack is partnering with HERE Technologies in order to provide an optimised eCommerce buying experience for retailers, brands and their customers.

Poor UK broadband speeds are blocking eCommerce growth, says Tryzens

Poor UK broadband speeds are blocking eCommerce growth, says Tryzens

For a nation of online shoppers, the UK is letting eCommerce down by not providing the required infrastructure to boost growth and increase developments in the industry.

New UK returns service 'to revolutionise market'

New UK returns service 'to revolutionise market'

International returns platform ReBOUND, used by hundreds of leading fashion brands, has brought its returns services to the UK market to give online retailers a truly global multi-carrier returns solution, and their customers more freedom of choice and convenience.

Make or break: Inefficient returns processes cost retailers lost sales and customer life time value, warns a new report

Make or break: Inefficient returns processes cost retailers lost sales and customer life time value, warns a new report

Retailers' returns policies present critical conversions and customer retention moments in European shoppers' buying journeys, a new report from KPS, an agile transformation consultancy, reveals.

ClearSale enables eCommerce fraud protection with Zoey integration

ClearSale enables eCommerce fraud protection with Zoey integration

Global fraud protection solutions provider, ClearSale, has announced the release of its integration module for eCommerce platform Zoey.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

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