Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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It’s now or never: time is running out to adapt to the digital economy

It’s now or never: time is running out to adapt to the digital economy

By Perry Krug, principal architect, Couchbase.

Today's retail landscape is defined by the weight of expectation. Ever since Amazon made its mark by offering previously unheard of conveniences such as next-day delivery and unquestioned returns, modern shoppers have taken them for granted.

Luxury retailers enhancing online propositions, according to new Maginus report

Luxury retailers enhancing online propositions, according to new Maginus report

Maginus has released its second annual report, 'The Changing Face of Luxury Retail in an Online World', revealing that the sector is increasingly turning to digital commerce as it looks to engage with a new generation of luxury consumers online.

New study finds 93% of UK Millennials lack trust in online retail, despite e-commerce on the rise

New study finds 93% of UK Millennials lack trust in online retail, despite e-commerce on the rise

UK Millennials have growing security concerns around sharing personal information with retailers, but their need for a convenient shopping experience still outweighs these worries, according to new research released by LexisNexis Risk Solutions.

59% of consumers expect retailers to use technology to gain all-round view of their purchasing history

59% of consumers expect retailers to use technology to gain all-round view of their purchasing history

A new consumer survey by HSO reveals that many retailers are still not able to live up to their customers' expectations of a seamless, omni-channel service.

What does the future hold for the ecommerce market?

What does the future hold for the ecommerce market?

By Matthew Robertson, Co-CEO, NetDespatch.

It is more than 20 years since the first online purchase and, depending on your source that item was either a Sting CD purchased by a man via one of the first ecommerce sites, NetMarket, or a large pizza purchased from the American restaurant chain, Pizza Hut.

Over a quarter of UK consumers wait for sales to shop

Over a quarter of UK consumers wait for sales to shop

Over one in four people (27%) say they 'always' or 'usually' wait for sales to kick in before they shop, according to new research conducted by IMRG, the UK online retail association, and digital insights company Toluna.

Indiska boosts e-commerce offerings with new customer experience management solution from Tieto

Indiska boosts e-commerce offerings with new customer experience management solution from Tieto

Indiska, a Swedish retailer offering a lifestyle concept through self-designed fashion and home interior products, has boosted its e-commerce presence with a new Indiska.com online shop built by Tieto powered by SAP Hybris.

92% of consumers are unhappy with retailers returns policies on Black Friday

92% of consumers are unhappy with retailers returns policies on Black Friday

62% of UK consumers will be shopping on Black Friday and Cyber Monday, new research by Omnico has found.

Omnico questioned 1200 consumers about their plans for Black Friday (25 November) and Cyber Monday (28 November), as part of the second Omnico Retail Gap Barometer which explores how retailers are meeting changes in shopper behaviour.

Online retailers under pressure from Generation Consumer for cheaper and more convenient fulfilment options

Online retailers under pressure from Generation Consumer for cheaper and more convenient fulfilment options

Modern retailers risk a 'race to the bottom' by satisfying growing desires for anytime, cheap deliveries without balancing the associated costs across their organisations for managing stock, delivery and any associated returns.

Kitchenware retailer puts Peoplevox e-commerce fulfilment on the menu

Kitchenware retailer puts Peoplevox e-commerce fulfilment on the menu

Peoplevox, the e-commerce warehouse management (WMS) and fulfilment software specialist, has announced kitchenware online retailer FortheChef as its latest Client.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.