Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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Online retailers under pressure from Generation Consumer for cheaper and more convenient fulfilment options

Online retailers under pressure from Generation Consumer for cheaper and more convenient fulfilment options

Modern retailers risk a 'race to the bottom' by satisfying growing desires for anytime, cheap deliveries without balancing the associated costs across their organisations for managing stock, delivery and any associated returns.

Kitchenware retailer puts Peoplevox e-commerce fulfilment on the menu

Kitchenware retailer puts Peoplevox e-commerce fulfilment on the menu

Peoplevox, the e-commerce warehouse management (WMS) and fulfilment software specialist, has announced kitchenware online retailer FortheChef as its latest Client.

Severalnines keeps the tills ringing at eCommerce platform vidaXL

Severalnines keeps the tills ringing at eCommerce platform vidaXL

Severalnines, the database infrastructure management software provider, has announced vidaXL, an international eCommerce platform where you can "live it up for less", as its latest customer.

It’s time to rethink retail

It’s time to rethink retail

Cybertill CEO, Ian Tomlinson, talks omni-channel retailing: blurring boundaries, converging sectors and convenient choices. Here are 5 things to consider in 2017.

Fear of supply chain collapse keeps many online retailers in unhappy relationships

Fear of supply chain collapse keeps many online retailers in unhappy relationships

According to William Walker, sales director of Berkshire-based Walker Logistics Ltd, online retailers continue to employ under-performing fulfilment services partners for far longer than they should because of a misguided fear that switching to another supplier will result in a hiatus when customer orders will go unfulfilled.

Convenience is the new loyalty as consumers vote with their feet

Convenience is the new loyalty as consumers vote with their feet

With more than 300,000 instances every day in the UK, the problem of missed deliveries is a growing headache for online retailers facing escalating costs.

Cloud capabilities transform Paul Smith customer experience

Cloud capabilities transform Paul Smith customer experience

International designer menswear and lifestyle brand, Paul Smith, has redefined the shopper experience across its global store estate with the implementation of a cloud-based omnichannel retail solution from Cegid.

The evolution of retail: the death of the dropped basket?

The evolution of retail: the death of the dropped basket?

By Thomas Jeanjean, regional managing director for mid-market EMEA, Criteo.

There is nothing more frustrating in life than missed opportunities. For retailers, missed opportunities most commonly come in the form of 'dropped baskets.'

How to harness predictive marketing and machine learning to engage customers

How to harness predictive marketing and machine learning to engage customers

By Steven Ledgerwood, Managing Director, UK at Emarsys.

Predictions are notoriously difficult. When the CIA created a report fifteen years ago on what to expect in 2015, most of its estimations were wrong. Whilst the organisation foresaw the growth of the Internet, the 2008 financial crisis was not on its radar.

Don't get caught out this Christmas with a counterfeit

Don't get caught out this Christmas with a counterfeit

By online brand protection specialist, MarkMonitor.

As the evenings draw in and get darker and we dig out our warm woolly jumpers, it can only mean one thing — winter is coming. There are now 65 days until Christmas Day and only two pay days to get your gifts for friends and family.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.