Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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Game Group signs Numero to handle inbound emails

Game Group signs Numero to handle inbound emails

Numero has signed a deal with Game Group plc to implement numero's SmartAgent Customer Interaction Management solution

Asda becomes the UKs No 2 online grocer

Asda becomes the UKs No 2 online grocer

Online sales at Asda have grown, making the supermarket the second largest internet grocer in the UK.

Why Multi-Channel Data Integration?

Why Multi-Channel Data Integration?

The answer: sales, retention and, ultimately, profitability. Multi-channel customers are excellent targets for up-sell and cross-sell opportunities and are likely to have a high lifetime customer value.

Mercent Launches Mercent Retail Paid Inclusion

Mercent Launches Mercent Retail Paid Inclusion

On-Demand Service Optimizes Online Retail Marketing through Yahoo! Search Submit Pro According to Product Revenues, Profitability, and ROAS.

Tough times ahead

ePOD could mean 67% more shoppers go online to buy.

Costco Web Division Triples Sales

Costco Web Division Triples Sales

Unable to handle increasing Web traffic volume, the existing system was difficult to support and required that the IT staff handle every update to the Web site, which often took days rather than hours.

Luxury brand websites fail to match premium price tag

Luxury brand websites fail to match premium price tag

The shop windows of luxury brands offer a glimpse into a world of discernment, service and exquisite attention to detail. But what is the view like through the same luxury brands' window to the world - their websites?

Tesco plans mobile retail move following pilot test

Tesco plans mobile retail move following pilot test

Tesco looking to become the first supermarket to launch grocery retailing on mobile, following two test campaigns.

UK online adspend up 38% last year

UK online adspend up 38% last year

Online advertising spend in the UK reached a new high of 2.8 billion in 2007, representing a year-on-year increase of 38%

Selling Like Hot Cakes Online

Selling Like Hot Cakes Online

What do you do when local supermarkets are squeezing the life out of your family business? One option is to refocus on an area where these giants can't compete.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.