Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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Waterstones strengthens its online sales channel with hybris

Waterstones strengthens its online sales channel with hybris

hybris has announced that Waterstones has selected hybris Commerce to support its expanding online business.

Spice of life

Spice of life

Variety, they say, is the spice of life. Yet if recent research into consumer buying habits is to be believed, this is not the case when it comes to purchasing goods over the internet.

ATG introduces ATG LiveStore for commerce OnDemand

ATG introduces ATG LiveStore for commerce OnDemand

ATG has introduced ATG LiveStore, an on demand application that accelerates the delivery of full-featured, rapidly deployed, e-commerce sites.

Is time running out for online retailers?

The debate is hotting up for online age verification as the second reading of the Online Purchasing of Goods and Services Bill was read last Friday and Councils such as Greenwich have started naming and shaming retailers who fail to verify their customers age adequately.

Win in a flat world

Win in a flat world

Now is the time to take a fresh look at how best to classify inventory in the world of e-commerce. Business-to-consumer (B2C) e-commerce continues its double-digit, year-on-year growth as sales patterns shift from conventional avenues such as stores to online channels.

Unresponsive data centres can lead to supply chain chaos

Unresponsive data centres can lead to supply chain chaos

Richardson Eyres study highlights the need for retailers to ensure IT supports business continuity policies.

Specsavers enhances customer experience

Specsavers enhances customer experience

When Specsavers launched an online facility enabling customers to try frames on at home, it prompted a move to outsource its media service to a reliable third party.

Retail Assist wins Data Centre hosting and technical services contract

Retail Assist wins Data Centre hosting and technical services contract

Retail Assist, is providing Data Centre hosting, 24 x 7 operations monitoring, technical services and support for Paperchases server infrastructure.

UK footwear retailer, Office, doubles online sales with Akamai

UK footwear retailer, Office, doubles online sales with Akamai

The Office website went live with Akamai in November 2008 and the results were almost instantaneous according to Paul Doeman, Head of eCommerce at Office.

Survey finds that merchants are losing millions

Survey finds that merchants are losing millions

Online retailers are losing business by not offering a sufficiently wide choice of internet payment methods according to a survey.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.