Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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Imperva says UK firms need to tighten up on Web app security

News that more than a quarter of all Web applications have a high risk of security vulnerabilities comes as no surprise says Imperva.

One in Eight Brits Falling Victim to Online ID Fraud

One in Eight Brits Falling Victim to Online ID Fraud

VeriSign Fraud Index reveals online criminals in the UK stole 2.61* billion in the last year

Online stores the route to retail success

With many High Street retailers continuing to struggle in 2009 as the economy shows little sign of an immediate recovery, Russell Dorset, Sales and Marketing Director at Maginus, argues that retailers investing their efforts in online retailing are likely to prosper. However, they must not only invest in the online store environment but also the customer service experience to ensure they keep coming back for more.

Creatormail e-tailing lifts king of shaves online global sales

The digital marketing techniques will enable the business to leverage knowledge of online customer behaviour accessing shave.com

The Traditional Call Centre is Dead; Online Customer Service is King

A potential 1.4bn in lost sales as 37% of online retail consumers say they would stop using a company following poor customer service.

Choosing the clever option

Choosing the clever option

Traditionally retailers are very good at merchandising in-store, but they should also be using those same techniques online.

E&A Moda launches its ecommerce 2.0 platform

E&A Moda launches its ecommerce 2.0 platform

Multichannel and ecommerce 2.0 solution specialist, RiteCart is to provide the Italian high end fashion designer with a new ecommerce 2.0 solution.

Retailers and etailers reject PCI fines

Fining retailers for not yet being compliant with Payment Card Industry (PCI) data security standards is unfair, say retailers.

The Hut helps bring Woolworths back online

The Hut helps bring Woolworths back online

Woolworths has selected ecommerce white label specialist, The Hut Group, to run its entertainment shop as part of its online re-launch.

London Joggers races ahead on new e-commerce website with Eurostop solution

London Joggers races ahead on new e-commerce website with Eurostop solution

Eurostop has been selected by London Joggers to supply its ready-to-go e-commerce solution for a new online store.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

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