ContextLogic Inc., the mobile e-commerce platform, has released its inaugural ‘Anti-Counterfeiting Report’. The publication of the report represents a significant step in Wish’s ongoing commitment to combating the listing and sale of counterfeit goods on its platform.
Internet Retailing, Omnichannel Retailing
Internet retailing, also known as e-tailing, is the sale of goods and services through the internet. It can include business-to-business (B2B) and business-to-consumer (B2C) sales of products and services. Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser. Internet retailers can be purely digital, meaning there is no physical store for a customer to enter. However, an e-retail business can also be a brick-and-mortar shop with an online presence. Omnichannel retailing is a retail strategy that integrates multiple channels, such as brick-and-mortar stores, online stores, and mobile apps, to create a seamless shopping experience for customers.
Wish releases inaugural ‘Anti-Counterfeiting Report’ as it continues to crack down on counterfeiters
Nov 07, 2023
XY Retail unveils XY Omni, elevating retail omnichannel fulfilment with live status updates
Nov 07, 2023
XY Retail, the provider of omnichannel retail solutions, has launched XY Omni, a solution designed to transform the way retailers approach the shopping experience.
Retail logistics teams deliver ecommerce success - here's how
Nov 06, 2023
By Johan Hellman, Vice President, Product & Carrier at nShift.
Ecommerce sales are tipped to hit $8.1 trillion by 2026. So it’s no surprise that retailers of all sizes are keen to get hold of the biggest possible slice of the pie. Retail logistics and warehouse teams are the lynchpin of ecommerce operations. Here’re just four ways that logistics teams contribute to multichannel retail and ecommerce success.
Bazaarvoice Shopper Experience Index: 81% of shoppers say they’re reducing their spending on non-essential items due to the economy
Nov 06, 2023
Bazaarvoice, Inc., the provider of full-funnel authentic user-generated content (UGC) solutions, has released its annual Shopper Experience Index, based on a survey of more than 1,000 UK shoppers.
TrueCommerce maintains G2 category leadership for Electronic Data Interchange
Nov 06, 2023
TrueCommerce, a global provider of supply chain and trading partner connectivity, integration and omnichannel solutions, has announced its ongoing recognition by G2 as a frontrunner in the Electronic Data Interchange (EDI) category.
The delivery and returns headaches facing retailers and shoppers
Oct 31, 2023
As we head into peak shopping season, retail experts predict Christmas Shopping growth to dip from last year. As such, Global Blue retail brands; ZigZag Global, the provider of technology-driven retail returns solutions and Shipup, the post-purchase experts have teamed up to launch a new research* report revealing the current challenges facing retailers and shoppers today.
Holiday woes: UK retailers to lose up to 30% of revenue as bleak winter approaches
Oct 18, 2023
Supply chain disruptions and the rising cost-of-living are expected to have a severe impact this holiday season, according to new research fromCoupa Software, a leader in Business Spend Management (BSM).
Scurri integrates with Pro Carrier to extend cross-border delivery offering ahead of critical Peak Trading period
Oct 18, 2023
Scurri, the next-generation delivery management platform, has ente3red into a strategic partnership with Pro Carrier – the specialist ecommerce, cross-border delivery provider – extending the global reach of brands and retailers on the Scurri platform ahead of the critical 2023 Peak Trading period.
Online grocery retailers hit by growing tide of fraud
Oct 17, 2023
Online grocery retailers are being hit by a triple whammy of fraud as the cost of living crisis bites, according to a new report from Ravelin.
UK consumers suffer high rates of false declines and negative online shopping experiences, according to new Forter study
Oct 16, 2023
Forter, the Trust Platform for digital commerce, has released findings from its 2023 Consumer Trust Premium Report which surveyed 5,000 respondents from the U.S., U.K., Germany, Singapore, and China.
Internet Retailing
Internet retailing, also known as e-tailing or online retailing, is the sale of goods and services over the internet. It is a type of electronic commerce (e-commerce) that allows consumers to purchase products and services directly from retailers without having to visit a physical store.
Internet retailers can sell a wide variety of products, including clothing, electronics, books, home goods, and more. They can also offer a variety of services, such as online payments, shipping, and returns.
There are many different types of internet retailers, including:
- Pure-play retailers: These retailers only sell products online. They do not have any physical stores.
- Multichannel retailers: These retailers sell products both online and in physical stores.
- Marketplaces: These retailers provide a platform for other retailers to sell their products.
Internet retailing has become increasingly popular in recent years. In 2022, global e-commerce sales were estimated to be $4.9 trillion. This number is expected to continue to grow in the coming years.
There are many reasons for the growth of internet retailing. Some of the reasons include:
- The convenience of shopping online.
- The wider selection of products available online.
- The lower prices that can often be found online.
- The ability to shop from anywhere in the world.
Internet retailing has a number of advantages for both consumers and retailers. For consumers, it offers the convenience of shopping from home, the ability to compare prices from different retailers, and the opportunity to find products that are not available in physical stores. For retailers, it offers the opportunity to reach a wider audience, reduce costs, and improve customer service.
However, there are also some challenges associated with internet retailing. Some of the challenges include:
- The need to protect customer data.
- The need to ensure that products are delivered on time and in good condition.
- The need to provide effective customer service.
Omnichannel retailing
Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.
Omnichannel retailing is a retail strategy that integrates multiple channels, such as brick-and-mortar stores, online stores, and mobile apps, to create a seamless shopping experience for customers. This means that customers can start their shopping journey on one channel and seamlessly transition to another channel without having to start over.
For example, a customer might start by browsing for products on a retailer's website, then use the retailer's mobile app to compare prices, and finally visit a brick-and-mortar store to make a purchase. The retailer would track the customer's journey across all channels and make sure that the customer's information is consistent across all channels.
Omnichannel retailing is becoming increasingly important as more and more customers are using multiple channels to shop. A study by Salesforce found that 73% of customers use multiple channels during their shopping journey.
There are many benefits to omnichannel retailing, including:
- Increased customer satisfaction: Customers appreciate being able to shop however they want, and they are more likely to be satisfied with their shopping experience if they can seamlessly transition between channels.
- Increased sales: Omnichannel retailers are able to reach more customers and sell more products by offering their products and services across multiple channels.
- Improved customer loyalty: Omnichannel retailers are able to build stronger relationships with their customers by providing them with a more personalized and convenient shopping experience.
