Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

 

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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It was a 'Mardy March' for retail sales

It was a 'Mardy March' for retail sales

The Retail Sales Statistics for March 2017 revealed a month-on-month drop in sales, despite the spike in spending for Mother's Day.

Connected shopping reaches 'tipping point'

Connected shopping reaches 'tipping point'

New research from retail and shopper marketing agency, Savvy, suggests that the rise of the 'connected shopper' has now reached a tipping point.

Cyber Security is a 'people problem' says IISP Survey

Cyber Security is a 'people problem' says IISP Survey

Over 80% of security professionals identify ‘people’ as the industry’s biggest challenge compared to technology and processes, according to the results of the second annual survey from The Institute of Information Security Professionals (IISP).

1 in 20 online stores has been breached by hackers, new research shows

1 in 20 online stores has been breached by hackers, new research shows

One in 20 online shopping sites has been infiltrated by hackers who are actively stealing customers' payment card details, according to new research by cyber security experts Foregenix.

How to avoid being lost in the IoT explosion

How to avoid being lost in the IoT explosion

By Jordan O'Connor, Technical Lead EMEA, SOTI.

IoT is having a profound effect on business. 57 per cent of all global businesses have adopted IoT practices and 72 per cent of those believe their company is more profitable since embracing IoT.

40% of UK eCommerce sites ‘crash’ during seasonal peaks

40% of UK eCommerce sites ‘crash’ during seasonal peaks

Cogeco Peer 1, provider of colocation, network connectivity, managed hosting, cloud and managed services, has announced the findings of an independently commissioned study, which found that 40% of UK retailers' websites experience downtime during seasonal peaks, such as Easter.

Nike and G Star Raw crowned kings of content in Quill study of leading fashion brands

Nike and G Star Raw crowned kings of content in Quill study of leading fashion brands

Quill, a global player in Primary Content production, has launched the Quill Quality Score, a content-auditing service that enables retailers to benchmark their website content against competitors and industry best practice.

Two thirds of retailers have readily embraced e-commerce British retailers lead the way in mobile e-commerce

Two thirds of retailers have readily embraced e-commerce British retailers lead the way in mobile e-commerce

What impact is e-commerce having on retailers? This was the question that HR service provider, SD Worx, put to almost five hundred retailers with fifty to thousands of employees in Britain, Belgium, Germany, France and the Netherlands.

Poor checkout process and lack of payment options main causes of abandoned online baskets, according to Ovum and Klarna

Poor checkout process and lack of payment options main causes of abandoned online baskets, according to Ovum and Klarna

Abandoned shopping baskets remain a significant issue for UK retailers, with checkout cited as the primary point for consumers to fall out the shopper journey, according to data from global analyst house Ovum and leading European payments provider Klarna.

Retailers urged not to overlook reverse logistics as pressure to boost profits in 2017 continues to mount

Retailers urged not to overlook reverse logistics as pressure to boost profits in 2017 continues to mount

Retailers are failing to adequately review the efficiency of their reverse supply chains, particularly when it comes to the quick and effective disposal of returned, excess and unwanted stock, claims retail expert Howard Rosenberg, CEO of B-Stock Solutions.