Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

 

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

RSS

RFID is on the rise – and DENSO joins in: Experts for mobile data capture at the 'RFID & Wireless iOT tomorrow 2017'

RFID is on the rise – and DENSO joins in: Experts for mobile data capture at the 'RFID & Wireless iOT tomorrow 2017'

Companies are willing to invest in the digital transformation of their business. This was recently shown in the results of the 'Digital Change Study' done by business software provider IFS.

The checkout is least satisfying part of the omnichannel shopping experience

The checkout is least satisfying part of the omnichannel shopping experience

Poor payments experience at the checkout is the weak link in connected customers' omnichannel shopping experiences, causing retailers lost conversions and customer loyalty, a new report from KPS, a transformation agency, reveals.

'One in ten IT SME bosses understand new data protection regulations'

'One in ten IT SME bosses understand new data protection regulations'

The latest Aldermore small and medium sized business owners (SMEs) Future Attitudes study has stated that just over one in ten (12%) SME owners in the IT sector fully understand what the forthcoming EU General Data Protection Regulation (GDPR) actually means for their business and have taken the appropriate steps to prepare themselves for it.

eCommerce firms should prepare themselves for the 'Christmas Effect' from mid-September

eCommerce firms should prepare themselves for the 'Christmas Effect' from mid-September

New research from ChannelGrabber, the software provider of multichannel eCommerce software, has found that the Christmas 2017 peak selling season will begin around mid-September this year, and end as soon as December 20th.

Finding the retail 'promised land' – improving customer experience and efficiency'?

Finding the retail 'promised land' – improving customer experience and efficiency'?

By Allison Manetakis, Director of Commerce Product Management, Oracle NetSuite .

Are retailers transparent enough about sustainability?

Are retailers transparent enough about sustainability?

By Daniel Weston, Chief Operating Officer (Europe), Adjuno.

Following the Rana Plaza factory collapse in 2013 many retailers have been forced to get even stricter about the conditions and labour within the factories that manufacture their products.

The Summer Holidays are not over for British retail

The Summer Holidays are not over for British retail

An influx of Chinese tourists to the UK is not only bolstering retail spend and but it is also supporting a boom in the retail offerings at transport hubs such as airports and train stations, according to Colliers International.

Online retailers in the dark about ‘vampire’ shoppers

Online retailers in the dark about ‘vampire’ shoppers

Latest research by Yonder Digital Group reveals that online retailers are failing to provide customers with CX at key shopping time.

Majority of EMEA retailers plan to increase investment in payments, survey by ACI and Ovum finds

Majority of EMEA retailers plan to increase investment in payments, survey by ACI and Ovum finds

55 percent of retailers and merchants in the EMEA region are planning to increase their investment into new payment capabilities in the next 18 to 24 months, according to the 2017 Global Payments Insight Survey: Merchants and Retailers by ACI Worldwide and Ovum.

Reality Check: Amazon’s 1-Click for all online retailers?

Reality Check: Amazon’s 1-Click for all online retailers?

On 11th September 2017, 20 years after its launch, the patent for the 1-Click service from Amazon expires.