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98% of UK consumers say retailers don't understand them

98% of UK consumers say retailers don't understand them

Only 2% of UK consumers say retailers know what they like when shopping – down from 4% a year ago, research by Omnico has found.

Over three quarters of consumers ready to swap shops for showrooms

Over three quarters of consumers ready to swap shops for showrooms

Over three quarters (76%) of consumers are ready for the next era of retail where stores become showrooms, designed around the customer experience rather than just sales outlets, according to new survey by enterprise solutions specialist HSO.

The rise of Scan and Go technology and how it works

The rise of Scan and Go technology and how it works

By Julian Wallis, Sales Director in the Payments Group at Rambus.

Testplant survey reveals critical business 'App Gap'

Testplant survey reveals critical business 'App Gap'

Research demonstrating the acute pressure that businesses are under to deliver apps in the IoT and digital era, has just been released by digital automation intelligence specialist, Testplant.

Five steps retailers are taking for analytics-driven success

Five steps retailers are taking for analytics-driven success

By Katarina Hansson, Director Retail Industry, Teradata International.

As a retailer, the clock is ticking if you are yet to adopt advanced analytics – and it's not a case of 'if' but 'when' in terms of doing so.

New Sainsbury's mobile app could reduce in-store friction, says Qmatic

New Sainsbury's mobile app could reduce in-store friction, says Qmatic

The trial of Sainsbury's checkout-less technology, which enables customers to pay for goods on their mobile phone in the retailer's Euston store, shows the prominent role that mobile technology will play in the reduction of friction in the retail environment.

Retailtainment: a new in-store approach beckons

Retailtainment: a new in-store approach beckons

By Ian Tomlinson, President, Cybertill.

2017 has been a year of riveting and relevant retail marketing. During a period where shopping has altered significantly over the last decade, the retail climate has been experiencing an unprecedented shift in the way consumers are choosing to shop.

76 percent of European consumers will ditch businesses that don’t meet their customer experience expectations, Quadient research shows

76 percent of European consumers will ditch businesses that don’t meet their customer experience expectations, Quadient research shows

European consumers feel they have more power over businesses, and are increasingly willing to use it, research from Quadient – formerly GMC Software – has revealed.

Retailers have up to six months to develop AR apps or risk losing customers

Retailers have up to six months to develop AR apps or risk losing customers

Nearly three in four consumers (69%) now expect retailers to launch an augmented reality app within the next six months, according to new research.

Following the launch of iPhone 8 and iOS 11, and Apple's new AR platform - ARKit - developers can now build high-quality AR experiences for iPhone and iPad users. And Google is also set to do the same for android developers with the launch of ARCore.

Why retailers should look to the cloud to power their Wi-Fi

Why retailers should look to the cloud to power their Wi-Fi

By Serge Denizyaran at Systal Technology Solutions.

Which aspect of retailing has a direct impact on staff productivity, cooperation and collaboration between stores, customer experience and future product development and marketing?