Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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Brands shunned by disloyal consumers: innovation and convenience 'more important' than the brand

Brands shunned by disloyal consumers: innovation and convenience 'more important' than the brand

The era of the disloyal consumer is upon us; new research from global ecommerce consultancy Salmon has found that brand loyalty is tumbling as consumers prioritise speed, innovation and convenience when they shop.

MetaPack partners with HERE to boost eCommerce conversion rates and revenue for brands and retailers

MetaPack partners with HERE to boost eCommerce conversion rates and revenue for brands and retailers

MetaPack is partnering with HERE Technologies in order to provide an optimised eCommerce buying experience for retailers, brands and their customers.

Poor UK broadband speeds are blocking eCommerce growth, says Tryzens

Poor UK broadband speeds are blocking eCommerce growth, says Tryzens

For a nation of online shoppers, the UK is letting eCommerce down by not providing the required infrastructure to boost growth and increase developments in the industry.

New UK returns service 'to revolutionise market'

New UK returns service 'to revolutionise market'

International returns platform ReBOUND, used by hundreds of leading fashion brands, has brought its returns services to the UK market to give online retailers a truly global multi-carrier returns solution, and their customers more freedom of choice and convenience.

Make or break: Inefficient returns processes cost retailers lost sales and customer life time value, warns a new report

Make or break: Inefficient returns processes cost retailers lost sales and customer life time value, warns a new report

Retailers' returns policies present critical conversions and customer retention moments in European shoppers' buying journeys, a new report from KPS, an agile transformation consultancy, reveals.

ClearSale enables eCommerce fraud protection with Zoey integration

ClearSale enables eCommerce fraud protection with Zoey integration

Global fraud protection solutions provider, ClearSale, has announced the release of its integration module for eCommerce platform Zoey.

DB Schenker reduces onboarding time for eCommerce customers with Magic Software’s Integration Platform

DB Schenker reduces onboarding time for eCommerce customers with Magic Software’s Integration Platform

Magic Software Enterprises Ltd. has announced that DB Schenker, the global logistics provider, has implemented the Magic xpi Integration Platform as the backbone of its integrated sales and logistics solution.

Retailers under pressure to revamp their shopping experience as online sales continue to rise

Retailers under pressure to revamp their shopping experience as online sales continue to rise

The latest ONS retail sales figures show that the volume of online spending increased year-on-year by 15.9% and by 1.8% compared to last month.

eRetailing, telematics and service aggregation boost evolution of global automotive aftermarket in 2017

eRetailing, telematics and service aggregation boost evolution of global automotive aftermarket in 2017

The global automotive aftermarket is rapidly evolving. While technological enablers in eRetailing, telematics, and service aggregation will facilitate the evolution of traditional business models and transform the market into a digital and connected ecosystem, multiple opportunities exist in parts and service retailing due to steady growth in worldwide vehicles in operation (VIO).

Gearing up for the busy period: what to expect from Black Friday 2017

Gearing up for the busy period: what to expect from Black Friday 2017

By Sangeetha Narasimhan, Marketing Manager, UK at Ingenico ePayments.

In Europe, Black Friday is a big deal. We've witnessed first-hand this American-born phenomenon spread first across the Atlantic and then move online.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.