Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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Connected shopping reaches 'tipping point'

Connected shopping reaches 'tipping point'

New research from retail and shopper marketing agency, Savvy, suggests that the rise of the 'connected shopper' has now reached a tipping point.

1 in 20 online stores has been breached by hackers, new research shows

1 in 20 online stores has been breached by hackers, new research shows

One in 20 online shopping sites has been infiltrated by hackers who are actively stealing customers' payment card details, according to new research by cyber security experts Foregenix.

Insights, take-aways and innovations from IRX and EDX’s seventh successful year

Insights, take-aways and innovations from IRX and EDX’s seventh successful year

Over 5,000 tech-savvy visitors from across the globe came together at the NEC for the co-located InternetRetailing Expo (IRX) and eDelivery Expo (EDX) this year.

Ivalua recognised as Value Leader in eProcurement by Spend Matters

Ivalua recognised as Value Leader in eProcurement by Spend Matters

Ivalua, the global Spend Management Cloud provider was recognised by Spend Matters as Value Leader and Customer Leader in the inaugural eProcurement SolutionMap, which selectively charts eProcurement solution providers and scores them on Solution Capability and Customer Value. Further, Ivalua received highest Customer Score of all 14 vendors.

40% of UK eCommerce sites ‘crash’ during seasonal peaks

40% of UK eCommerce sites ‘crash’ during seasonal peaks

Cogeco Peer 1, provider of colocation, network connectivity, managed hosting, cloud and managed services, has announced the findings of an independently commissioned study, which found that 40% of UK retailers' websites experience downtime during seasonal peaks, such as Easter.

Two thirds of retailers have readily embraced e-commerce British retailers lead the way in mobile e-commerce

Two thirds of retailers have readily embraced e-commerce British retailers lead the way in mobile e-commerce

What impact is e-commerce having on retailers? This was the question that HR service provider, SD Worx, put to almost five hundred retailers with fifty to thousands of employees in Britain, Belgium, Germany, France and the Netherlands.

Actinic aims to take leadership on British e-Commerce market

Actinic aims to take leadership on British e-Commerce market

Actinic, the British e-Commerce solution provider and the 10,000 active e-Commerce sites launcher has the ambitious goal to quadruple its turnover in the following 5 years.

UK retail customer experience failing to improve with nearly 50% of queries left unanswered

UK retail customer experience failing to improve with nearly 50% of queries left unanswered

Despite 93% of consumers revealing they are more likely to buy if they receive a positive customer experience, UK retailers are struggling to deliver adequate, consistent service new research suggests.

Tieto signs e-commerce deal with major retail chain Granngården

Tieto signs e-commerce deal with major retail chain Granngården

Granngården has chosen Tieto as its partner for creating a next-generation solution for its e-commerce and omnichannel operations.

Twiggle unveils search technology ‘that allows any online retail company to take on e-commerce giants’

Twiggle unveils search technology ‘that allows any online retail company to take on e-commerce giants’

Twiggle has announced the debut of its Semantic API, which instantly gives retailers the ability to add a semantic layer to their existing search engines and interact with their online customers in a more personal and natural way.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.