Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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The checkout is least satisfying part of the omnichannel shopping experience

The checkout is least satisfying part of the omnichannel shopping experience

Poor payments experience at the checkout is the weak link in connected customers' omnichannel shopping experiences, causing retailers lost conversions and customer loyalty, a new report from KPS, a transformation agency, reveals.

IRC and EDC unveil latest industry research to impact the multichannel retail market

IRC and EDC unveil latest industry research to impact the multichannel retail market

On 5th October at Novotel West, London, over 1,000 C-level industry leaders will attend the InternetRetailing Conference (IRC), the longest running multichannel forum which will be, for the first time, co-located with the eDelivery Conference (EDC).

eCommerce firms should prepare themselves for the 'Christmas Effect' from mid-September

eCommerce firms should prepare themselves for the 'Christmas Effect' from mid-September

New research from ChannelGrabber, the software provider of multichannel eCommerce software, has found that the Christmas 2017 peak selling season will begin around mid-September this year, and end as soon as December 20th.

Finding the retail 'promised land' – improving customer experience and efficiency'?

Finding the retail 'promised land' – improving customer experience and efficiency'?

By Allison Manetakis, Director of Commerce Product Management, Oracle NetSuite .

Reality Check: Amazon’s 1-Click for all online retailers?

Reality Check: Amazon’s 1-Click for all online retailers?

On 11th September 2017, 20 years after its launch, the patent for the 1-Click service from Amazon expires.

How can pureplay retailers impress customers?

How can pureplay retailers impress customers?

By Matthew Robertson, Co-CEO NetDespatch.

In 1950 there were 600,000 retail stores in the UK, in 2012 there were 290,000, and just 220,000 are predicted to survive in 2020. Physical stores are not what necessarily attracts shoppers to make a purchase in the mobile era and pureplay retailers are looking to take advantage of the shifting structure in retail.

Wirecard Brazil launches new white label solution with Enjoei, one of Brazilian’s biggest online fashion marketplaces

Wirecard Brazil launches new white label solution with Enjoei, one of Brazilian’s biggest online fashion marketplaces

Digital financial technology provider, Wirecard, has launched a new white label product for Enjoei, one of the biggest online fashion marketplaces in Brazil.

Rakuten Marketing gives Boxfresh a foothold in men's shoe market

Rakuten Marketing gives Boxfresh a foothold in men's shoe market

Digital marketing company, Rakuten Marketing, is working with men's footwear brand, Boxfresh, to re-establish its brand in UK and German markets and drive repeat business among online customers.

Certona and Farfetch Black & White partner to deliver personalised e-commerce to luxury brands

Certona and Farfetch Black & White partner to deliver personalised e-commerce to luxury brands

Certona, the real-time omnichannel personalisation solutions provideer for brands and retailers, has entered into a strategic partnership with Farfetch, the global platform for luxury.

Digital Desertion: 60% of consumers less loyal to brands after poor website and app performance, survey reveals

Digital Desertion: 60% of consumers less loyal to brands after poor website and app performance, survey reveals

Internet users are growing more demanding and less forgiving, according to the results of a consumer survey from Apica, the performance monitoring and testing experts.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.