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Critical Issues...
Critical issues affecting the retail supply chain and in store technology

Front to back? Mobilising retail from the sales floor to the warehouse
January 24, 2012
Consumers have become accustomed to around-the-clock access to information, and with more information than ever before at their fingertips, they are less patient and more apt to move on if their needs are not immediately met.

Manhattan Associates predicts retail trends for 2012
January 25, 2012
Global supply chain optimisation provider, Manhattan Associates, Inc., has released its predictions for retail shopping in 2012, and they all point to one factor: web and mobile are fundamentally changing the way people shop and challenging traditional bricks and mortar retailers.

Britons' love of eCommerce to flourish, while tablets set the pace in 2012
January 24, 2012
Logan Tod & Co.'s 6th Annual Online Future Shopping Index predicts growth of between 18% and 22% during Christmas 2012 exceeding the rate of growth in 2011.

ME Commerce - Moving your IT strategy from 'multiple channels' to 'multichannel'
January 18, 2012
ME commerce is a term recently coined to describe the coming together of mobile and e-commerce. The ethos is simple: virtual shopping is no longer limited to sitting in front of a PC or laptop, browsing and buying from retail sites, an activity traditionally referred to as e-commerce.

Retailers rank security as biggest challenge for 2012
January 17, 2012
Security is still the biggest technology challenge according to 47% of retailers, as suggested in a recent retail communications survey conducted by Iconnyx, the managed IT and web hosting company. Only 7% reported that cloud was their biggest issue.

Shoppers out in force over Christmas; first year-on-year increase in retail footfall for over 2 years
January 11, 2012
Figures released by Ipsos Retail Performance (formerly Synovate Retail Performance) show that retail footfall in the UK in December was stronger than expected.

NetDespatch reports Internet sales boom as more shoppers order online
January 10, 2012
NetDespatch, whose web-based software helps retailers despatch parcels for orders placed on-line, is reporting a 50 per cent increase in online traffic compared with the same two weeks before Christmas last year.

Online retailers must act now to meet May 'Cookie Consent' deadline
January 10, 2012
Online retailers must act now to address a critical issue around new EU cookie legislation or risk damaging user experience and customer conversions from May 2012, according to Maxymiser, the global expert in multivariate testing, personalisation and optimisation solutions.

Shoppers need new ways to save money in 2012
January 10, 2012
As consumers continue to cut back on their spending during what is a difficult time for the retail sector, there are calls for widespread adoption of innovative techniques to keep the tills ringing. But according to retail platform Shopow, all new features that are introduced should have the ultimate goal of helping shoppers to discover deals, enhance their experience, and most importantly, save money.

Will Santa Arrive on Time this Christmas?
December 19, 2011
Seasonal sales during the run-up to Christmas can account for up to 50% of a retailer's annual profits, highlighting just how critical the festive period is for retailers of all types and sizes.

Retailers neglecting to support mobile applications risk an un'appy Christmas
December 19, 2011
Hostway has warned that retailers risk losing significant revenue from missed Christmas and January sales if their IT infrastructure fails to cope with the sharp increases in traffic from mobile users downloading and using shopping applications.

Online Christmas Shopping - grab a bargain- but what's the risk?
December 18, 2011
More people than ever are using their personally owned smartphones to send and receive e-mails, browse the Internet, shop online and visit social media sites-as well as perform work activities or even connect to the company network.

How to maximise your revenue – and profit – in the Christmas trading period
December 14, 2011
Michael Ross, director of eCommera, the provider of optimised ecommerce solutions, urges retailers to focus on the controllable inputs to their business, and to measure the trading data that will have most impact on profit; and provides his top tips.

£100 million bill for EU plans on food storage
December 13, 2011
New food storage rules being considered by the European Commission would cost retailers at least £100 million pounds and have a damaging impact on the environment while making no difference to hygiene standards, according to the British Retail Consortium (BRC).

UK leads the way in adopting tech for smart(phone) shopping
December 13, 2011
A global study of consumer purchasing habits has revealed that UK consumers are tech-savvy when it comes to shopping and are not interested in coupons for purchasing items compared with other global regions.

Consumers can beat fuel costs by shopping online
December 13, 2011
Rising fuel costs have led to one in four people in the UK to opt for online shopping rather than drive their cars.

Spotting the trend from the anomaly
December 13, 2011
For everyone out Christmas shopping at the weekend there were many bargains to be found. Heavy discounting is in full swing as retailers try desperately to compete and to clear old stock, in order to make way for next season's stock on the shelves. This means they have to work even harder to drive footfall in order to meet sales targets.

How retailers can maximise green initiatives to boost sales
December 07, 2011
When you think of green initiatives in retail, you may be drawn to thinking about issues such carrier bag policies and eco-friendly packaging – but the truth is it's no longer enough to just limit these initiatives to inside the store. Now it's time to go outside…

Ten top tips to maximise mobile retailing this Christmas
November 30, 2011
Maxymiser, the provider of conversion rate optimisation solutions, has announced Ten Top Tips for retailers to boost their mobile retailing strategy in the run up to Christmas.

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Top Research Papers

Survival of the Fittest
A Retail business brief
How Leading Retailers Are Positioning Themselves for Profitability and Strength in a Tough Economy.

Wake Up To Wireless Printing
White Paper
Four things you need to know about wireless printing.

Recession to impact retail industry for another year
May 20, 2009
Retail executives expect fundamental change to the industry landscape as a result of recession in three key areas: consolidation, structural shifts in the supply chain and the increasing prominence of value retailing.

Acoustic Pulse Recognition (APR)
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The Breakthrough New Touch Technology

European attitudes towards Biometrics
White Paper
This Paper explores consumer attitudes towards the introduction of biometric technology in the European region, as well as their views on how biometrics can help to solve problems such as identity theft and fraud.

Quick Diary Dates

EuroCIS 2012
28 February 2012
Messe Düsseldorf, Düsseldorf, Germany

Retail Business Technology Expo and Cards & Payments Solutions 2012
13 March 2012
Earls Court Exhibition Centre, Warwick Road, London, SW5 9TA

Total Supply Chain Summit
21 May 2012
Hilton Birmingham Metropole, National Exhibition Centre, Birmingham B40 1PP

ID WORLD 2011
2 November 2012
Milanofiori Congress Centre, Strada 1A, Milanofiori 20090 Assago, Milan, Italy

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