Internet Retailing
News articles, whitepapers, videos, opinion and resources relating to multi channel retailing.

Online merchants must embrace mobile commerce technology to deal with demand, says Digital River
February 02, 2010
According to a Motorola report more than half of Internet users worldwide made a mobile device part of their shopping activities in December 2009. Younger users, referred to in the report as “Generation Y”, were three times more likely to have made a mobile purchase over the past two weeks than members of the baby boom generation.

Don’t be left behind in the ecommerce world
January 12, 2010
Retail researchers Verdict have announced that online growth opportunities for retailers are set to dramatically increase with online spending predicted to triple by 2020.

Microsoft Helps U.K. Retailer With Online Technology Makeover to Drive More Rapid Growth March 08, 2010 Shop Direct Group improves employee efficiency, reduces costs with Windows 7 operating system upgrade. Conversion optimisation – the value of multivariate testing March 01, 2010 The online retail space is more competitive than ever. George Ioannou, Head of Creative & Strategy at Maginus, argues that it no longer needs to be a case of trial and error for retailers when trying to build relationships with online customers. The introduction of multivariate testing can help companies test and respond quickly to improve website performance. Empathica indicates that during an economic crisis, women make more sacrifices than men March 02, 2010 A survey of more than 7,200 consumers indicates women hold back on their spending more than men in a down economy. AF Blakemore selects Vodat International to improve communications March 01, 2010 AF Blakemore, the Spar distributor to some 700 stores across England & Wales has selected Vodat International as its recommended provider of Broadband network solutions to independent stores. Maginus supports the launch of Microsoft Dynamics AX for Retail March 01, 2010 Maginus, provider of services for retail and distribution, has been selected by Microsoft as one of a small group of launch partners for its new Microsoft Dynamics AX for Retail solution. CA helps Sainsbury’s safeguard its supply chain operations February 23, 2010 CA has announced that Sainsbury’s has implemented CA Spectrum Infrastructure Management as a further component in its use of CA NSM solutions. John Lewis Selects Sterling Order Management for Integrated Cross-Channel Management February 22, 2010 Sterling Commerce Software to Enable Leading Retailer to Improve Customer Service by Facilitating a Seamless Cross-Channel Shopping Experience. Trusteer Finds that Two Thirds of Internet Users Reuse their Online Banking Credentials on Other Websites February 19, 2010 73 Percent Share Online Banking Password with Non-Financial Applications; 47 Percent Repurpose Both their Online Banking User ID and Password Woolworths selects ATG to power customer-centric online shopping experience February 16, 2010 ATG provider of commerce solutions, has been selected by Woolworths to power the growth of its online shopping platform. Industrialisation of Hacking Will Dominate The Next Decade February 15, 2010 Imperva delineates five key security trends UK Organisations will face during the next ten years. Customer Service Strategies will be Top Business Focus for 2010 February 15, 2010 Genesys identifies ways that businesses can improve the customer relationship and increase the bottom line by £millions this year Better online experience for customers is key. Cybercrime evolution means value of stolen credentials now determined by Internet service February 15, 2010 The rapid evolution of Web 2.0 services and the parallel world of cybercrime is driving a revolution in the price that criminals charge each other for user credentials. Online retail keeps express markets alive February 09, 2010 Online retail is offering the express market a much-needed lifeline as it crawls out of the hole it has found itself in since the onset of the global economic recession. SEO made simple with social networking January 27, 2010 Driving traffic to your website through social networking can bring huge financial benefits according to Manchester's online experts at a recent round table discussion. Retailers using ATG OnDemand services see surge in web sales for 2009 holiday shopping season January 11, 2010 ATG has announced that its retail Commerce OnDemand clients saw a significant year-over-year increase in Web sales and conversion rates for the 2009 holiday shopping season. iForce goes live with Habitat’s cross border e-fulfilment December 16, 2009 Marking its first complete cross border e-fulfilment contract, iForce has gone live with its service for renowned home furnishing retailer Habitat to distribute orders to the UK and mainland Europe. Selco expands on line with K3 December 09, 2009 Selco has selected K3, provider of Microsoft Dynamics, to supply and implement its Webshop e-commerce solution to enhance Selco’s product website. SpeedLine POS announces new call centre and web ordering collaboration December 09, 2009 These hybrid restaurant ordering solutions combine affordable online order entry and state-of-the-art call centre facilities, directly integrated to the restaurant POS systems.

Internet Retailing Videos The future of retailing VIDEO - By Dr Patrick Dixon How retailers and shopping centres need to fight back against online sales sites. Ocado Supply Chain (part1) YourTechTV.com A great video looking at the food supply chain at Orcado. Ocado Supply Chain (part2) YourTechTV.com 2nd part in this feature on Ocado Related Research Avoiding the 'Seven Deadly Sins' of Online Fraud January 19, 2010 Ori Eisen, Chief Innovation Officer at 41st Parameter, highlights seven 'online sins' which, if addressed, can deter the use of stolen credit cards and reduce identity theft and fraud. Internet Retailing Getting Started Guide White Paper Seven steps to e-Commerce Selling Successfully Online By Chris Barling and Bruce Townsend Over 120 top tips for running an ecommerce web site. Survival of the Fittest A Retail business brief How Leading Retailers Are Positioning Themselves for Profitability and Strength in a Tough Economy. Decrypting Retail Card Data Security White Paper Retailer environments are just too complex to completely and constantly lock down against all intruders. Encrypting cardholder data from end-to-end may be the only way to meet current security requirements. But not all encryption solutions can fully meet the task. Read this white paper to find out more... Quick Diary Dates Cards and Payments Asia 2010 19th - 23rd April 2010, Singapore Retail Cards and Payments 12th to 13th May 2010, Crowne Plaza Hotel, London KIOSK Europe Expo 2010 15 - 17 June 2010, Essen, Germany Digital Sinage Expo 2010 15 - 17 June 2010, Essen, Germany Contactless Cards and Payments 21st to 22nd June 2010, Regents Park, London 360°IT 22nd - 23rd September 2010, Earls Court Sponsored Links Manufacturing & Logistics IT Magazine Europe's leading business magazine and website dedicated to the use of technology in manufacturing and the supply chain. IT Reseller Magazine Provides real-time IT Channel technology news and education material updated throughout the business day for corporate managers and hi-tech professionals. YourTechTV.com 100's of hi-end technology only videos from around the world. Free video sharing portal. YourLogisticsTV.com Website totally dedicated to logistics and material handling videos. Transport Distribution Europe Magazine (TDE) If you’re involved in the exciting and mission-critical world of transport and distribution, make sure you subscribe to Transport Distribution Europe Magazine (TDE) aimed at fleet and transport professionals just like you.