Internet Retailing
News articles, whitepapers, videos, opinion and resources relating to multi channel retailing.

How social media supports a one-to-one marketing model that encourages loyal customers
April 13, 2010
In today’s economy, brand loyalty often takes a back seat to low cost alternatives. Attempts from brands to spend their way into the hearts of consumers have become increasingly difficult, with eyeballs rapidly darting away from traditional television and print, to a myriad of social media and Web alternatives that cater to individual tastes.

Online merchants must embrace mobile commerce technology to deal with demand, says Digital River
February 02, 2010
According to a Motorola report more than half of Internet users worldwide made a mobile device part of their shopping activities in December 2009. Younger users, referred to in the report as “Generation Y”, were three times more likely to have made a mobile purchase over the past two weeks than members of the baby boom generation.

Oriflame increases responsiveness to global demand with the support of JDA Software July 20, 2010 Cosmetic company Oriflame has successfully completed the implementation of JDA Fulfillment, from JDA Software Group, Inc. Empathica enhances its popular GoRecommend Facebook app July 14, 2010 The patent-pending application, which empowers brand advocates to share their recommendations in a fun and engaging way, now also lets users send virtual gifts and coupons. Fashion marketplace farfetch.com raises growth equity from Advent Venture Partners to help it expansion July 13, 2010 farfetch.com, the online fashion marketplace for independent fashion boutiques from across Europe and North America, has announced a $4.5 million growth equity investment from Advent Venture Partners. Location-based mobile advertising trial yields strong returns for Best Western via NAVTEQ LocationPoint Advertising July 02, 2010 NAVTEQ has announced the results of its first location-based mobile ad services campaign in Germany. E-commerce is Finger Licking Good for Retail July 02, 2010 Yum! Brands opens another seven KFC restaurants in Mainland China. European launch of arvato RED e-distribution platform for software publishers & online retailers June 28, 2010 Media and communications services provider arvato digital services has announced the European launch of its new e-distribution platform arvato RED (Retail Electronic Distribution). APC Overnight’s ‘Handled with Care’ services boost CNM Online customer service June 28, 2010 Yorkshire e-commerce company CNM Online is benefiting from APC Overnight's 'Handled with Care' next day deliveries. Independent childrens' shoe retailer in London expands with new flagship store opening and ecommerce web site June 21, 2010 Papillon 4 Children, an independent retailer of high quality shoes for children, has invested in a retail management system from Eurostop for its stores, including the newly opened flagship shop in Marylebone Lane, London 3PAR delivers online grocer with major savings June 14, 2010 3PAR has announced that FreshDirect has purchased a third 3PAR InServ Storage Server as part of a storage technology refresh. IMRG lends support to Econsultancy’s MSc in Internet Retailing June 07, 2010 Econsultancy, the internet marketing and ecommerce training specialist, has announced IMRG’s endorsement of its MSc in Internet Retailing. IBM agrees to acquire Sterling Commerce from AT&T for $1.4 Billion May 25, 2010 IBM and AT&T have entered into a definitive agreement for IBM to acquire Sterling Commerce from AT&T for approximately $1.4 billion in cash. Lixto Software launches real-time competitive price intelligence suite May 21, 2010 Lixto Software has released of its new Price Intelligence Suite of solutions delivering real-time competitive price advantage for consumer products and the travel and transport industries. The Digital Property Group ‘streets ahead’ with first live European implementation of FalconStor HyperFS May 13, 2010 The Digital Property Group (TDPG) saw FalconStor’s file system solution, the HyperFS go live last week. New e-commerce solution brings instant commercial results for luxury fashion brand May 10, 2010 Portaltech has been key to driving a significant increase in sales and customer conversions at L.K. Bennett since its implementation of the Portaltech QuickLive eCommerce platform went live at the end of January 2010. Miller Brands selects Kewill for supply chain eCommerce May 07, 2010 Kewill has signed a three year contract with Miller Brands, one of the world's largest brewers, to fully manage and support electronic communications with its network of trading partners. hybris pushes the boundaries of eCommerce with the release of its agile, cloud-ready 4.1 Multichannel Suite May 04, 2010 Multichannel commerce software vendor hybris has announced the immediate release of the hybris 4.1 Multichannel Suite. Voice Commerce sees 73% growth in small and new business activity in the UK in first quarter of 2010 Voice Commerce has announced that its Voice Transact division has seen a 73 per cent growth of live and trading small and medium sized business, including start ups, from 31 December 2009 to 31 March 2010 for its range of payments processing services. Calendar Club expands online channel with new website from Maginus eCommerce April 18, 2010 Calendar Club has successfully gone live with a new e-Commerce website from Maginus

Internet Retailing Videos The future of retailing VIDEO - By Dr Patrick Dixon How retailers and shopping centres need to fight back against online sales sites. Ocado Supply Chain (part1) YourTechTV.com A great video looking at the food supply chain at Orcado. Ocado Supply Chain (part2) YourTechTV.com 2nd part in this feature on Ocado Related Research Poorly performing websites costing retailers up to £5.65 billion per year March 02, 2010 Research has shown that retailers are potentially losing up to £5.65 billion per year in lost sales. This is because consumers are abandoning online transactions due to poorly performing websites. Avoiding the 'Seven Deadly Sins' of Online Fraud January 19, 2010 Ori Eisen, Chief Innovation Officer at 41st Parameter, highlights seven 'online sins' which, if addressed, can deter the use of stolen credit cards and reduce identity theft and fraud. Internet Retailing Getting Started Guide White Paper Seven steps to e-Commerce Selling Successfully Online By Chris Barling and Bruce Townsend Over 120 top tips for running an ecommerce web site. Survival of the Fittest A Retail business brief How Leading Retailers Are Positioning Themselves for Profitability and Strength in a Tough Economy. Decrypting Retail Card Data Security White Paper Retailer environments are just too complex to completely and constantly lock down against all intruders. Encrypting cardholder data from end-to-end may be the only way to meet current security requirements. But not all encryption solutions can fully meet the task. Read this white paper to find out more... Quick Diary Dates 360°IT 22nd - 23rd September 2010, Earls Court RFID Europe 28 - 29 September 2010, Cambridge UK. Sponsored Links Manufacturing & Logistics IT Magazine Europe's leading business magazine and website dedicated to the use of technology in manufacturing and the supply chain. IT Reseller Magazine Provides real-time IT Channel technology news and education material updated throughout the business day for corporate managers and hi-tech professionals. YourTechTV.com 100's of hi-end technology only videos from around the world. Free video sharing portal. YourLogisticsTV.com Website totally dedicated to logistics and material handling videos. Transport Distribution Europe Magazine (TDE) If you’re involved in the exciting and mission-critical world of transport and distribution, make sure you subscribe to Transport Distribution Europe Magazine (TDE) aimed at fleet and transport professionals just like you.