An EPoS solution from VoiteQ to aid growth

London based organic food store, Planet Organic has selected VPoS, an Electronic Point of Sale (EPoS) system from VoiteQ to provide them with the IT foundation they require to achieve their ambitious plans for growth.

Planet Organic currently have three stores, with two additional stores due to open this summer, but have plans to rapidly expand to thirteen stores over the next few years.

The decision was made that a new EPoS solution was required to provide the business with a strong platform to cope with the plans for rapid growth and to provide the central visibility required to effectively manage and control the business. Planet Organic therefore made the decision to implement VoiteQs CentriQ Business Management System, enabling them to manage the stores from the head office, along with the VPoS point of sale application for the stores.

Founded by Rene Elliott in 1995, Planet Organic has transformed the retail scene by opening the first supermarket selling only natural and organic food. Planet Organic was the UK's first fully certified organic supermarket of its kind when it first opened its flagship store in Notting Hill, London. Planet Organic is the perfect place for those seeking everything for a healthy lifestyle with thousands of organic products: fresh fruit and vegetables, groceries and meat, natural body care lines and household cleaning products. Their kitchens prepare daily seasonal dishes made from organic ingredients to eat in its in-store caf or to take home.

The first store to install the new system will be Fulham, with the remaining stores following shortly after the initial implementation. The fully integrated end-to-end VoiteQ solution will provide Planet Organic with comprehensive business controls from the head office. This will enable the management team to continually monitor the business and make important growth decisions.

Eric Adatia, Finance Director of Planet Organic commented, We selected VoiteQ because of their unique retail background and history of developing systems dedicated for this market. We are confident that the system will provide our business with a strong platform, providing the visibility and control required at this key time of growth.

The core of the VoiteQ team came from their own retail business which comprised of around 100 stores and their own warehouse. This enables VoiteQ to bring with them not just IT skills, but also retailing knowledge and an essential understanding of the industry. VoiteQ continue to develop new solutions to keep them at the forefront of their industry, including use of new technology such as CCTV integration.

Adatia concludes, During our discussions with VoiteQ we were able to talk to the team in depth about our requirements, which they understood from their own experience of systems for multi store retail, this giving us the confidence to choose VoiteQ for our business.

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