Retail Assist secures renewal of IT outsourcing agreement with adams kids

This article is brought to you by Retail Technology Review: Retail Assist secures renewal of IT outsourcing agreement with adams kids.

Retail-only solutions and services provider, Retail Assist, has announced that its long-standing client, adams kids, has renewed its IT outsourcing relationship in a multi-million, 5-year contract.

Early last year, retail entrepreneur and former Stead & Simpson Chairman, John Shannon, purchased 270 of adams kids UK stores and 100 international outlets.

Comments David Carter-Johnson, Chief Executive of adams kids: Retail Assist has a long history of working with our company as a trusted partner and we consider them to be an integral part of our business.  We see Retail Assist playing a valuable part in our growth plans for the future.

Retail Assist has worked with adams kids since 1999 in all areas of system support and development.   Its Managed IT services contract includes 24x7 application level support in merchandising, warehousing and finance, plus Help Desk, EPoS, PC and network support, desktop support, offsite data centre hosting and overnight schedule support.   It also provides the business with store development, disaster recovery, project management and PCIDSS compliance services.

Alan Morris, Retail Assists Managing Director, says: Were delighted to have reached this new agreement with adams kids.  Its very positive news for Retail Assist.  It reinforces our relationship with a key client and gives us a platform on which to move forward.