Poslink adds new dimention to Intelligent Business Systems hospitality software suite

This article is brought to you by Retail Technology Review: Poslink adds new dimention to Intelligent Business Systems hospitality software suite.

Built around a Windows MS platform for instant familiarity, the pc-based POSLink solution is one of the quickest front-of-house solutions for hospitality staff to learn and accurately navigate around. Staff new to the solution can expect to familiarise themselves with its functionality within five to fifteen minutes.  With the most popular sales items requiring the least number of touches, it also speeds up the ordering and purchasing processes.

POSLink can be configured to suit the operational and brand requirements of individual businesses, while helpful features like bill splitting, table management and special requests allow staff to focus on customer service and selling more. 

As a management tool, its equally easy for unit managers and head office staff to update, monitor and maintain. Back office options cover extensive reporting facilities, on-the-spot and planned business checks and controls and numerous safety and security measures. POSLink can be updated, amended and accessed online irrespective of the location or the number of sites networked to it. An automatic data back-up protects the information it holds in the event of power cuts or server failure. Security includes password protection and restricted area access.

The launch of POSLink complements the modular POS and enterprise management StockLink software suite marketed by IBS. StockLink is extensively used by many of the UKs and Europes leading independent and multisite hospitality businesses.  The two software modules seamlessly integrate and combine together to provide a complete business solution for hospitality, leisure and catering operators from one POS specialist.  Like StockLink, POSLink runs on various terminal options including PC Pos, Uniwell and IBM touchscreen technology.

POSLink aims to be the easiest-to-use touchscreen solution in the marketplace.  Our focus is on quick, easy navigation. Which is why the most popular products can be sold using the fewest number of touches while weve also looked to minimise the transition between different screens, said IBS managing director, Gareth Powell. Obviously every business is different but they can configure POSLink to suit their individual and often unique requirements.

The hospitality industry has a rapid turnover of staff and its important newcomers can get to grips with touchscreen technology without delay.  We anticipate most will be proficient within a quarter of an hour. More experienced bar and restaurant staff will like the time saving features and short cuts to speed up transactions. Theyll also like the fact that the speed of transactions and the ease of ordering will give them longer to interact with customers to not only improve the eating out experience but also earn them greater tips.

Management benefits are clear. Less time training staff, more accurate, faster and secure information coming through in real time to drive businesses forward.  POSLink also seamlessly integrates with the StockLink suite giving managers greater flexibility than ever before when it comes to deploying top end POS technology.  They can integrate with any of the modules like head office management, online customer ordering and loyalty and promotions to add considerable value to their business, said Gareth.

Based in Brackley, Northants, Intelligent Business Systems operates exclusively in the hospitality, catering and leisure markets, supplying POS management systems to multi-site enterprises and complex individual sites needing a high degree of management control.