Kiddicare, the privately owned UK nursery supplier, has commissioned YESpay, a global payment services company, to implement its self-service kiosks in-store to support expansion and drive higher sales.
The 30 self-service kiosks, supported by YESpays EMBOSS Bureau Service, are based on Microsoft technologies. The kiosks are positioned throughout the store and warehouse, immediately improving customer service by enabling customers to pay for stock at the individual kiosks around the store as they shop, dramatically reducing queues.
Scott Weavers-Wright, Partner at Kiddicare, said, Our previous POS system in-store was outdated and we made the decision to search for a solution that would improve our offering, YESpay presented a flexible system that provided fast secure payments, improving customer service and increasing sales opportunities.
He continued, Customer service is high on our agenda and the self-service kiosks provide an easily accessible, fast and secure method of payment, reducing queues and improving our service offering. On average the self-service kiosks take four times more per transaction, than the previous tills, and have already delivered a return on investment. The solution also has the capability to integrate with other Microsoft Technologies, enabling and supporting our plans for growth.
Rohit Patni, EVP Sales and Marketing, YESpay, commented, Rohit Patni, EVP Sales and Marketing, YESpay, commented, Kiddicares business model required an easy to use unattended point of ordering with fully integrated card payments. YESpay was able to meet the demands of simplifying the purchasing process and increasing sales. This has been fully reflected in the increase Kiddicare has been able to benefit from.