Jersey Post adopt self-service postal kiosks with YESpay and Fujitsu

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Postal operator Jersey Post has introduced new self-service post and pay kiosks supported by YESpays payment processing service throughout 3 of its sites. The introduction of the kiosks in Jersey Posts Broad Street and Central Market post offices was provided in partnership with Fujitsu.

Previously, the Channel Isle of Jerseys national postal operator was using bank-owned terminals to accept credit and debit card payments once customers had weighed their packages and parcels. With the introduction of the Fujitsu Postal kiosks and on-board self service application, integrated with YESpays payment processing service, customers are now able to weigh, stamp and pay for packages to be posted quickly and efficiently, all at one small space-saving kiosk.

In addition to the postal capabilities, the Fujitsu postal application has an additional function of allowing customers to pay electricity and water bills, whilst reducing a huge amount of customer and staff time. This has lead to a fourth kiosk being introduced at the Jersey Electricity Companys Power House store in the islands capital, St Helier.

Following the success of the four current kiosks, Jersey Post has decided to introduce an additional two kiosks to Broad Street. A spokesman for Jersey Post said they particularly liked the transaction reporting aspect that YESpays payment processing solution offered as it also allowed them to track and report on the number of transactions through each point of sale. This function has revealed that 7,000 transactions were performed at just one of these kiosks at its Broad Street office in St Helier in the lead up to Christmas 2008.

Jersey Post Offices Network Business Manager, Neil Harrison comments, Our main philosophy is to increase access for our customers. The postal kiosks have given us an ideal opportunity to do this. They are quick and efficient and the transactions are completed in a matter of seconds. YESpays payment processing service is fully integrated with the Fujitsu kiosk, boosting the kiosks overall efficiency.

Fujitsus Business Development Manager for Kiosks, Keith Gornall comments, This is another example of how working with trusted partners can create unique and professional services to our clients. We are pleased to be working with YESpay once more delivering such an exciting project for Jersey Post