Natco, one of the world's leading ethnic food brands, has selected Maginus, provider of integrated software solutions for multi-channel retail and distribution companies, as a partner for the on-going support and development of its Microsoft Dynamics AX System.
With a wealth of new customer insight from across its multiple channels following the implementation of Dynamics AX, Natco has already experienced the ability to respond faster to changes in the market. In addition to more accurate costing and improved batch traceability and control, which has been helped by the excellent usability of the system allowing staff to quickly gain benefits from the system.
Danny Pagarani, IT Manager at Natco, said, "We chose Maginus following an extensive search. We were particularly impressed by the quality of their staff and their understanding of the multi-channel retail and distribution market which gave us great confidence going forward."
Pagarani continued "Maginus understands our business and therefore how we should use the system to gain full advantage of its capabilities moving forward. For this reason, we are confident that the capabilities of Dynamics AX, teamed with the Maginus knowledge and market experience, will enhance growth, through tighter integration of sales channels and the flexibility to enable future channel advancements."
Natco will benefit from the full functionality of Dynamics AX, for effective management and optimisation of its business, spanning across; online, catalogue and call centre and its cash and carry store, which sells to independent shops, food manufacturers and a small percentage of B2C customers.
Russell Dorset, Sales and Marketing Director at Maginus, said, "Natco selected us from a pool of Microsoft Dynamics AX experts, which demonstrates the strength of our professional service and customer support teams compared with our competitors."