Vodat International, the communications solution provider to the retail and hospitality industry, has partnered with Avandda, the supplier of mobile voice and data solutions, in a move towards offering a fully inclusive managed service communications package. Connecting employees wherever there location; whether on the front-line of customer service, in the back office or on the road and facilitating a more responsive customer service across the business.
The partnership will enable both companies to encompass a wider mobile offering. With retail and hospitality customers benefitting from a more varied mobile communications service offering across the business, all through one point of contact, it simplifies the service and reduces maintenance costs.
Vodat will introduce Avandda to customers looking to improve their employee communications, so staff working at multiple locations or on the road can stay better connected. Matthew Wright, Director at Avandda, said, "We will benefit from talking to Vodat's customers and providing our mobile expertise as an extension of the Vodat package, improving the scope of services on both sides and adding some real value. We already have a number of joint projects in the pipeline and expect a long, successful partnership."
Paul Leybourne, Head of Sales at Vodat International, said, "We were looking to partner with a company around the same size as us, with a similar ethos of customer centricity, who could deliver additional mobile capabilities. Our partnership with Avandda will enable us to deliver even better business communications advice and services to our customers, with their range of technologies and expertise presented as an extension of our already strong product portfolio. Delivering our services as an integrated package is not only beneficial from an efficiency prospective but also financially, with customers only needing to deal with one point of contact, at one price point."