Davidson Richards, a Microsoft European RMS development partner, has announced a new 'scale and flex' facility for OpSuite, its Cloud-based retail solution. Retailers can now scale and flex the cost of their retail management solution according to the number of PoS tills and outlets that are in use. This means that retailers with one to one hundred plus outlets can run their maximum number of tills at periods of high demand and the cost of their system is automatically reduced when there is less customer throughput.
Davidson Richards is able to offer retailers this 'scale and flex' delivery option because of the Cloud-based nature of the OpSuite retail solution. There is little capital expenditure involved in implementing OpSuite and the costs can be varied directly based on customer demand. OpSuite allows retailers to manage all their retail operations through a single web-based management application which updates all transactional information across multiple touch points at a fraction of the cost of traditional systems. It enables real-time connections to existing distribution, finance, e-commerce, ERP and warehousing solutions and is open and ready to connect to any applications a retailer may want to take on in the future.
"OpSuite has been built to allow small and mid-sized retailers to link in extra tills and open extra outlets for peak periods such as Christmas and enjoy all the facilities that heavyweight retailers use to provide a seamless experience for their customers - at a fraction of the anticipated cost, due to the solution being cloud-based," comments Richard Goodley, CEO, Davidson Richards.
"With all the focus on m-commerce and e-commerce at the moment, it is easy to forget how integral the in-store experience remains to overall customer satisfaction levels. Now, not only does OpSuite enable a seamlessly integrated omnichannel experience but it allows retailers to offer the ideal in-store experience connected to a retail management system which, by matching the peaks and troughs of the retail calendar, allows them to pay less during slower periods," concludes Goodley.