Scoffs, a brand new food-to-go concept, has commissioned Intelligent Business Systems (IBS) to provide an EPOS solution in anticipation of a roll out across the south in the next two years.
Co-founded by Chris and Adam Hutcheson, Scoffs' first retail store opened in Victoria, South London, last November.
Once the brand concept and operational aspects have been fine-tuned, the duo, according to Adam, will roll out additional outlets as they compete for the lucrative lunchtime market with "an array of 'British' tastes as an alternative to sandwiches."
IBS was chosen because of the EPOS specialist's credentials in the food-to-go market with existing clients like EAT, POD, spud-u-like and Vital Ingredient. Equally important was the solution's ability to easily accommodate multiple sites as the brand expands.
"Before we spoke to IBS, we did consider buying an off-the-shelf or out-of-the-box option but we didn't want to set it up and then find out its limitations when we looked at opening further sites," said Adam. "At the same time, we wanted a flexible and comprehensive solution that was simple and easy to use. I've previously used solutions where they've been good but lacked flexibility."
"Our IBS solution caters for all aspects of the technological control of the business. Purchasing, stock control, staff clocking on and off, tracking customer spends and trends. We're still exploring its full potential and look forward to using tools to give us effective stock and recipe control and to cut out wastage. We'll also be using loyalty as we increase brand awareness."
"At the moment our chief battle is to change habits in the Victoria area so we've been very busy on the marketing front, tapping into local businesses and corporate clients offering them more than a sandwich platter. I call it offering platters of British tastes."
"We want to get the first outlet spot-on before we roll out number two, iron out all the problems at the first attempt. One of the beauties of the IBS solution is that it is designed to easily accommodate multiple sites so that we can expand safe in the knowledge the technology can cope."
IBS managing director Gareth Powell recognises the potential for Scoffs.
"Adam and Chris are experienced operators in the hospitality sector and we all think they have a great brand concept at IBS. Obviously it is still early days in Scoffs evolution but they recognise the importance of EPOS technology. Our cloud-based POSLink and StockLink solutions are designed for multiple sites without sacrificing ease of use in front of customers. All the sales and stock data is captured in real-time to feed invaluable info to Adam and Chris as they refine their offering," said Gareth.
IBS installed POSLink touchscreen technology, StockLink.net managed software and EPOS terminals.