This article is brought to you by Retail Technology Review: International restaurant and entertainment venue, La Sala, brings its unique style to the UK.
Hospitality EPoS solutions provider TISSL, whose client base includes fine dining, casual dining, bars, cafes and members clubs, has announced that it has won the contract to supply technology to new restaurant and entertainment venue, La Sala.
La Sala takes its inspiration from its popular Puerto Banus, Marbella restaurant that describes itself as 'the ultimate social and dining experience'. The new Woodford Green, Essex venue threw open its doors this week with launch evenings attended by celebrity guests from the worlds of football and entertainment. It is expected that this will be the first of five UK sites to be opened by the international brand.
As part of its launch project, La Sala conducted a full market evaluation to find ideal EPoS technology for the new restaurant. Keen to strike a contemporary note by adopting the latest innovations, La Sala's choice was driven by the desire to provide service that is prompt, efficient and personal.
The contract to supply point-of-service technology was secured by TISSL. La Sala made visits to other leading London restaurants that were using TISSL and was impressed by the solution's power and flexibility. TISSL's ability to integrate Loyalty Management functions influenced La Sala too, as a key goal of the new business is to quickly build a base of returning guests.
Mobile POS devices have been selected to run the TISSL solution as they enable servers to circulate across the dining spaces and serve guests in an informal but professional manner. In fact, La Sala has opted to do all its transactions (taking and transmitting orders to the kitchen, creating checks and taking payment) on these tablet PCs rather than use fixed point terminals.
In the back office, TISSL software will automate business processes relating to accounting, stock management and staff management. The solution will provide comprehensive analysis of stock utilisation and customer transactions, thereby providing the new business with real-time operational visibility and control; particularly valuable in its first few months of trading.
Under the chairmanship of entrepreneur James Horler, who made his name building La Tasca restaurants into a nationwide success story before selling the chain for £135 million in 2007, and backed by a host of big football names, La Sala aspires to bring a new dining experience to the UK. Top names in music and entertainment will perform every night whilst guests enjoy worldwide cuisine and premium drinks.
As James Horler explains, "UK diners have shown an incredible interest in La Sala. We expect our first venue here to be every bit as popular as its Spanish namesake."
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