Spigraph Group, the provider of document capture solutions in EMEA (Europe, Middle East and Africa) and ibml, a provider of intelligent information capture solutions based in Birmingham, Alabama, USA, have announced that Spigraph will be the Premier Distributor of ibml's range of Desktop Scanner solutions in Europe, including the new suite of ImageTracDS scanners recently announced by ibml.
Spigraph is committed to accelerate business growth across EMEA for ibml solutions and to support the launch of ibml's new product range, led by the ImageTracDS 1210, a powerful desktop scanner featuring superior document handling, exceptional image quality and intelligent capture software. Spigraph is also raising the service bar in providing industry-leading support for ibml customers through new unique service offerings that are individually tailored to the specific needs of high volume capture customers. Spigraph's dedicated team of document capture specialists have deep expertise with ibml solutions in order to support customers and partners with high-volume scanning, consulting and infrastructure requirements, together with full lifecycle management services.
"As a Value Added Distributor, Spigraph's mission is to deliver high-quality production image capture solutions to the EMEA market," said Daniel Chautard, Chairman and Founder of Spigraph Group. "For this we rely on our key differentiators: consulting, systems integration, installation, user training, help desk, maintenance and service capabilities.
Having worked with ibml for many years, we know that their product offering fits very well the needs of end-user clients with high-volume production image capture centres, including in-house mailroom operations and Business Process Outsourcers (BPOs). It is central to our strategy to have the very best offering for this highly demanding segment of the image capture marketplace. Working with ibml provides Spigraph and our partners with the opportunity to establish and maintain long-term relationships with these strategic clients. For this reason, Spigraph has invested extensively in training and product support for the newly released ImageTracDS 1210."
"Spigraph's continuing commitment to ibml solutions positions them well to take advantage of our new DS1210 offering," said Derrick Murphy, President and CEO of ibml. "Spigraph's organization has the industry expertise and process knowledge to assist their partners and end-users to positively impact inbound content with ibml solutions. This segment of the market has been Spigraph's strength for years and we believe the market will respond very favourably."