Worldline mobile ticketing service, the next generation of on board ticketing, rolls out with Virgin Trains

Worldline, the European in payment and transactional services solutions provider, reports that it has become the first supplier to roll out the next generation of fully industry accredited on board ticketing systems in partnership with Virgin Trains for the UK rail industry.

Built on a solid foundation, the new system is being used by Virgin Trains on the west coast to provide a faster, lighter and easier to use Android application that can work on any Android powered device. Worldline Mobile Ticketing Service brings the following added benefits:

  • Fast timetable searches, even when offline
  • Designed for use on Android
  • Ability to take payments both online and offline
  • Increased payment options including Contactless payment cards, using a P2PE accredited payments solution
  • Receipt Roll and Orange Ticket printing options
  • Centrally hosted Back Office Console for configuration and management of device estate using a web browser

Lisa Coleman, UK&I CEO Worldline, said: "We're delighted to have reached this significant milestone having worked closely with Virgin Trains to ensure that we are delivering a product that truly benefits the Virgin Trains business and their passengers."

"At Worldline we are proud to have lead UK rail industry ticketing innovation for over four decades; our new solution replaces our current solution which has served the industry for 16 years providing payment services for more than £4 billion of rail ticket revenue."

"Our new solution is an Android app that can be installed on any Android mobile device with payment being accepted on and offline as well as through contactless. We have used our experience and well established design principles to deliver a smoother, faster and more intuitive ticket issuing and information tool, providing a great user experience to Train Managers and their customers."

Commenting on the partnership John Sullivan, CIO, at Virgin Trains said: "At Virgin Trains we love the use of new technology when it is of benefit to both our colleagues and our customers. Using a modern tablet device rather than the old and clunky ticket machine we will be able to serve tickets faster and more reliably in our trains."

"We will also be using this new technology in our stations to serve customers which will improve the flow from getting from the station to the train. Another example of modern technology providing greater 'chance and convenience' to our customers and our colleagues."

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