CSY introduces VectorCharity to make volunteers lives easy

This article is brought to you by Retail Technology Review: CSY introduces VectorCharity to make volunteers lives easy.

Volunteers are at the heart of many charity shops. They spend weekends or days off helping to raise as much as they can for worthy causes. To make taking donations, claiming Gift Aid and processing transactions easy for volunteers, CSY Retail Systems has introduced VectorCharity.

"For volunteers, the time they offer to charity shops is really valuable and we want to make sure every minute they give is spent helping to raise more donations," says Ross Pierrepont, Managing Director, CSY Retail Systems. "If a charity shop has an EPOS system that has all the right features, volunteers can gain real benefits. That's why we have introduced VectorCharity.

"There are already a number of charities who use Vector from CSY and we have worked with them to develop VectorCharity, so it has the key features charity shops need from their EPOS.

"VectorCharity has full retail Gift Aid management and reporting, automated link for HMRC claims and automated emails and letters to donors. With an easy-to-use interface too, volunteers can learn to use the system fast."

CSY Retail Systems has been providing EPOS solutions for almost 30 years. For charity shop customers, it offers dedicated free training of its VectorCharity EPOS at its Nottingham HQ. With a 7-day a week, 364 days a year helpdesk, it backs up its smart EPOS software with around the clock support for volunteers and charity shop workers.

"VectorCharity can help charities to boost their Gift Aid revenue," adds Ross. "With VectorCharity, Gift Aid is automatically calculated on eligible donations, then an automated email or letter is sent to donors. It takes away the busy work of having to manually calculate Gift Aid donations."