New app facilitates better communication between all staff

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This article is brought to you by Retail Technology Review: New app facilitates better communication between all staff.

MintCentral, the easy-to-use, customisable employee engagement app, is adding an audio messaging facility to its platform.

MintCentral boosts productivity in the workforce by ensuring there is a constant flow of communication between co-workers and employers, helping to create engaged and motivated employees. The app is used in several industry sectors including retail and hospitality, where there are disparate workforces. The addition of audio functionality expands the ways in which companies can engage with their staff.

MintCentral Managing Director Iain Bell comments "We are a flexible and nimble company. This innovation originated from a conversation with a MintCentral client who suggested that having the capability to send and receive audio messages between the team would further enhance their internal communications".

With MintCentral, communication is made simple, with key business benefits including:

  • Send audio clips: no need for typing. Send messages to colleagues immediately without having to input by typing.
  • User-friendly interface: no need for highly-skilled technical ability. HR or other key business stakeholders are able to easily deploy the platform, all with support direct from your team at MintCentral.
  • Manage your workforce effectively: update and manage staff holiday and shift rota patterns.
  • Manage your team: track team resources, manage staffing provision, ensure employees are armed with up-to-date scheduling, are able to flag issues or report success and enable workers' access to content on the go.
  • Collate workforce insights: review employee interactions and generate feedback analysis.
  • Streamline onboarding and training: provides access to company training, safeguarding, emergency training and first aid information at the click of a button.
  • Simple information-sharing functionality: text, images and video can easily be dragged and dropped to the app to be shared as appropriate.
  • Targeted and tailored approach to ensure efficiency: carefully target key information or updates appropriately, using customisable, defined group communications, with supporting instant notifications to ensure your message is highlighted.
  • Simplified engagement and feedback: employees can create engaging posts and surveys, with the employer benefitting from valuable feedback, such as analytics and a reporting dashboard.
  • Protect your information: provides the peace of mind of a secure and reliable platform with which to interact with your team.
  • One-click access to vital company information: safeguarding help, emergency procedures and first aid training at the click of a button.
  • Personalised for you: MintCentral is customisable to reflect an individual organisation's brand credentials and messaging.
  • Cost-effective: adopt services via three simple subscription-based offerings.

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