Furniture retailers, seeking the best ways to create seamless omnichannel customer journeys, should attend an event organised by Envoy Digital, part of KPS, a transformation consultancy focusing on retail.
The event, to be held on 27 September 2018 at SAP UK headquarters in Feltham, will provide delegates with the latest updates on digital furniture retail, using industry case study examples. Speakers will give first-hand insights into how furniture retailers can reduce delivery time and cost, whilst getting to know their customers better.
Industry leader and innovator Mike Logue, CEO at Dreams, will speak at the event. Home24, an Internet start-up retailer will provide insights into a recent transformation at one of Germany's largest furniture retailers. Shane Finley, Chief Value Advisor at SAP UK, will focus on SAP's solutions for the furniture retail industry and outline its roadmap for future developments.
Barnaby Moffat, Managing Director at Envoy Digital, commented: "Furniture Retailers are recognising the need to integrate their sales channels to better meet the needs of customers at each stage of the buying journey, whether online or in-store – which legacy systems are no longer able to deliver. Very few retailers, especially in the furniture industry, have created such an omnichannel solution so far. This event will show how furniture retailers who build these strong foundations will be best placed to offer their customers the smoothest in-store experience, building customer loyalty and ultimately boosting their bottom line."