General Retail Technology News

Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk TechnologySurveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.

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Retailers listen: There is no ‘one-size-fits-all’ approach to personalisation

Retailers listen: There is no ‘one-size-fits-all’ approach to personalisation

Retailers looking to optimise their eCommerce offerings must reassess their approach to personalisation and ensure they are not pursuing a ‘one-size-fits-all’ strategy.

Two-thirds of UK online shoppers buying from overseas

Two-thirds of UK online shoppers buying from overseas

More than two-thirds (68%) of UK consumers say they are regularly purchasing products from international ecommerce stores, outside of big-name brands such as Amazon, a new survey has found.

How reliable insights lead to a loyal customer base

How reliable insights lead to a loyal customer base

By Hayley Strang, Field Marketing Manager, Mapp

We all crave human interaction, especially as we navigate our way through the through the post-lockdown world. Who doesn’t miss being recognised by your favourite barista and being greeted with “the usual?”. In today’s world, this applies to online just as much as to a physical store experience.

Tech Items to Implement into Your Business

Tech Items to Implement into Your Business

By James Daniels, freelance writer

The world of business is rapid and can often be stressful. No matter what industry you are in, you’re going to face a number of difficulties when being a business owner. How an owner adjusts and reacts to these problems is what separates successful business people from the less fortunate.

Pandemic drives over half of consumers to shop more locally; bank data key in enabling SMEs to compete with big businesses

Pandemic drives over half of consumers to shop more locally; bank data key in enabling SMEs to compete with big businesses

Over half of consumers globally (53%) believe it is more important to shop with local businesses now than it was before the pandemic.

That’s according to new research released by Pollinate, the global software business that partners with banks to help them deepen and extend relationships with their business customers, in which over 4,500 consumers were surveyed across the UK, US, Australia, and Brazil.

Online retailer Firebox.com acquired by MH direkt

Online retailer Firebox.com acquired by MH direkt

Firebox.com, the online retailer for unusual and quirky gifting, has been acquired by e-commerce service provider MH direkt for an undisclosed sum.

Uberall survey finds despite Amazon boom, 63% of UK consumers favour shopping locally

Uberall survey finds despite Amazon boom, 63% of UK consumers favour shopping locally

Uberall, the provider of ‘Near Me’ Brand Experience marketing solutions, has announced the findings of its survey analysing the shopping habits of over 1,000 UK consumers.

60% sales increase for heritage kitchen brand, Swan, thanks to eCommerce channels

60% sales increase for heritage kitchen brand, Swan, thanks to eCommerce channels

Not so long ago, nearly every house sported an electrical appliance from Swan, making it one of Britain’s best-loved names, and up until 1986 Swan were the UK’s number one distributor for kettles. With ever-changing consumer habits and trends, some began to wonder if this heritage company would survive the transition into the 21st century.

SEKO Logistics, Shopify Plus and patchworks launch ‘go global’ webinar for retailers targeting a share of the $4.2 trillion global ecommerce market

SEKO Logistics, Shopify Plus and patchworks launch ‘go global’ webinar for retailers targeting a share of the $4.2 trillion global ecommerce market

Retailers still coming to terms with the mass exodus to online shopping triggered by COVID-19 and eager to ‘Go Global’ to gain a share of the $4.2 trillion Global ecommerce market can now access practical first-hand advice from SEKO Logistics, eCommerce solution provider, Shopify Plus, and integration platform, Patchworks.

How retailers can survive COVID-19 by optimising their omnichannel strategies

How retailers can survive COVID-19 by optimising their omnichannel strategies

By Annabella Yang, VP Digital Retail, Mobiquity.

COVID-19 has accelerated the shift to online retail. With social distancing guidelines and lockdown keeping customers at home, ecommerce has become the main sales channel for retailers during the pandemic.

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