General Retail Technology News

Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk TechnologySurveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.

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Domino collaborates with Cambridge University to improve performance in CIJ printers

Domino collaborates with Cambridge University to improve performance in CIJ printers

A relatively small number of chemicals are used to formulate inks, and so understanding how these chemicals interact and behave in different environments, and in different printing processes, is key to ensuring consistent, reliable print quality.

Navori Labs acquires Innes’ PlugnCast dynamic display software business

Navori Labs acquires Innes’ PlugnCast dynamic display software business

Navori Labs, a global provider of dynamic display and analytics based on AI and computer vision, has acquired the PlugnCast software business of Innes, the leading French company for dynamic display solutions in corporate and government communications. The acquisition will strengthen Navori Labs’ business development in France, and allow Navori Labs to market and sell Innes’ dynamic display solutions globally.

UK retailers unlock seasonal shopping opportunity with Lift Days from Ankorstore

UK retailers unlock seasonal shopping opportunity with Lift Days from Ankorstore

Ankorstore, the curated marketplace connecting independent brands with local retailers, has announced the return of its Lift Days this 20-27 September, offering brands and retailers compelling offers for the upcoming holiday season to grow their business.

Mobile shopping persists amid global reopenings with purchases Up 30% January to May 2021, says new report from Liftoff and App Annie

Mobile shopping persists amid global reopenings with purchases Up 30% January to May 2021, says new report from Liftoff and App Annie

Liftoff, a global performance-based mobile app marketing optimisation platform, in partnership with the global data and analytics company App Annie and native mobile app platform Poq, has released its annual mobile shopping apps report detailing the rapidly-growing market. The study reveals a historic and prolonged surge in mobile shopping apps use in the wake of the COVID-19 pandemic, as well as Android’s outperformance of iOS in key marketing metrics.

UK most unforgiving country when it comes to customer service

UK most unforgiving country when it comes to customer service

More than a third of people (38%) in the UK felt that their experience with customer service has got worse over the last 12 months, making it the highest figure out of the US and Europe. This is according to the Customer Service Index 2021, produced by Five9, provider of cloud contact centre software.

Response to BDO High Street Tracker: Retailers need to respond to changing shopping habits

Response to BDO High Street Tracker: Retailers need to respond to changing shopping habits

BDO has published its latest High Street Sales Tracker, revealing that total like-for-like (LFL) sales, combined in-store and online, increased by 20.1% in August from a base of -3.3% for the equivalent month last year. These positive results indicate a new wave of optimism for the retail industry but a lot has changed in the last year and there is set to be a long-lasting impact on consumer shopping behaviour.

Brexit bravado is ripping up retailers’ Christmas stockings, claims ParcelHero

Brexit bravado is ripping up retailers’ Christmas stockings, claims ParcelHero

The Government is denying visas to vital EU drivers and refusing to acknowledge the continued challenges facing companies who do business with Europe. As retailers start to stock up for Christmas, they face a severe shortage of products and drivers, claims ParcelHero.

New survey reveals online fraud disconnect between retailers and shoppers

New survey reveals online fraud disconnect between retailers and shoppers

New European and US data released by Riskified, an eCommerce enablement and fraud-prevention solutions provider, has revealed a stark disconnect between retailers and shoppers on the matter of online shopping fraud.

Could there be a green solution to the food supply chain chaos?

Could there be a green solution to the food supply chain chaos?

Barely a day goes by without news alerts pinging up with another new development on the current national driver shortage crisis sweeping across the nation. From Nando’s chicken to McDonald’s milkshakes to Haribo sweets, the food industry’s battle continues, wreaking havoc across the supply chain as companies and hauliers warn that they can no longer guarantee all pick-ups and deliveries.

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