How To Improve Your Worker’s Attitudes To Technology


This article is brought to you by Retail Technology Review: How To Improve Your Worker’s Attitudes To Technology.

By Sandra Nash, freelance writer.

Technology is a vital asset in most firms’ infrastructure today. It is crucial in optimising processes, delivering better customer service, and keeping up with competitors. 

Though some workers believe their companies are ‘stuck in the past’ regarding tech, they tend to be a minority. Still, that does not invalidate their position, and they may simply be the only members of their respective workforces that are following the latest developments and trends. After all, only a few companies are truly ahead of the tech curve. 

A workforce with great attitudes toward tech is likely to make the most of their tools and innovate within their roles. Here’s how to improve these attitudes amongst your staff.

Adopt a Culture-Driven Approach

Because tech plays such an important role in company operations today, it can no longer be treated as a perk or ‘expert-only’ arena. Everybody needs to have a stake in what transpires here. 

Therefore, tech should be baked into the culture of your business. Everybody should value and respect its presence as a core part of the company. Once that happens, a steady stream of positive energy can build. Workers will talk about tech without being prompted and eventually become more optimistic about things as the air is cleared.

The best way to oversee a culture-driven approach is to discuss tech casually. Stay away from using jargon where you can see so that everybody is on the same page sooner. Field questions and concerns from staff so that these matters aren’t taboo. Workers need to be comfortable asking questions if they don’t understand something about how the tech works.

Hire IT Support

It might seem counterintuitive to outsource much of your tech-related queries when it comes to boosting attitudes amongst staff. However, these efforts are very targeted, designed to alleviate your workers of the vast tech-related problems that can occur.

For example, Totality Services provide award-winning IT support in London, tailoring its services toward SMEs. Support access is 24/7, even on bank holidays, and they can take care of everything in your IT infrastructure. They’ll constantly monitor your systems and provide staff training to reinvigorate your workforce. Cybersecurity and compliance help is provided, too, making them an essential, results-driven solution for the modern workforce.

Use these services as much or as little as you like. The idea is that they can show your employees that tech problems can be grappled with efficiently and rapidly. There are answers and solutions to every problem. Whether they’re consulting and training your workforce or covering the more mundane IT chores for you all, Totality Services’ contributions to your business can sharpen your staff’s focus.

This type of support is also a good way to show your workers that technological innovations won’t replace them. They can be upskilled where it counts and have fewer responsibilities where needed. It’s a flexible approach to having a better relationship with tech, and support services make that possible.

Adapt Work Conditions

Workers need to witness the transformative nature of tech. They’ll understandably question the supposed hype if new hardware and software are brought in but fail to redefine their working conditions radically.

Remote working capabilities can become more promising as your firm introduces new tech. Can your company adopt a hybrid working scheme? If staff can split their time more evenly between home and the workplace, it may lead to a better work-life balance for them. Tech makes that possible. A better cloud service provider can help your firm access company documents and data faster. Consequently, workers’ desks become less cluttered, paperwork doesn’t get lost, and tense working environments are swiftly avoided. Once again, everybody in the business wins.

Sometimes workers’ worries can get the better of them. Their minds can envision scenarios that never come to be, and they fail to see the forest through the trees. Some of these perks might seem obvious, but prompt reminders can help employees realise how much more they’ll enjoy their jobs for tech’s intervention.

Explain Eco-Friendly Potential 

Tech is often misunderstood and mischaracterised as being harmful to the environment. After all, it’s energy consumption, and that can lead to certain assumptions being made. That said, some workplace tech can help the environment rather than harm it. Automation technologies have the potential to reduce carbon emissions. They can conserve energy, prolong the period of use devices can be used, and help the business save on utility bills. 

Obviously, it depends on the purpose of the automation tech being used. A good example is devices that automatically switch lights and heating systems off and on with sensors or pre-programmed timeframes. Another is any cloud computing automation system that helps your business go paperless. 

Considering that many workers still believe that their workplaces are shamefully eco-unfriendly, reminders of green potential can be especially poignant. A shift in these perspectives can help your employees focus on what really matters; the well-being of the planet and the steps everyone must take to ensure its survival. What better way to advertise the profound nature of your firm’s tech investments?

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