Fresh Relevance named Preferred BigCommerce Technology Partner

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This article is brought to you by Retail Technology Review: Fresh Relevance named Preferred BigCommerce Technology Partner.

Fresh Relevance has been named a BigCommerce Preferred Technology Partner, providing tens of thousands of BigCommerce merchants access to Fresh Relevance’s versatile personalisation platform.

BigCommerce customers can now integrate Fresh Relevance’s cross-channel personalisation, advanced triggered messages, customer data management and optimisation features, through the BigCommerce App Marketplace.

“Fresh Relevance provides ecommerce businesses with seamless web, email, app and SMS personalisation in one easy-to-use platform," said David Henderson, Chief Technology Officer at Fresh Relevance. “Thanks to our robust integration with BigCommerce, any company selling online can effortlessly use their store to build omnichannel personalisation campaigns, fuelled by real-time data insights.”

Today, hundreds businesses provide a personalised customer experience with Fresh Relevance and increase online revenue by up to 30%. The platform helps them to analyze customer data and to personalise and optimise their BigCommerce store (whether single or multiple storefronts), app and email marketing as well as advanced event-based emails and SMS (cart, browse, post-purchase, price drop and back in stock).

“Our partnership with Fresh Relevance further illustrates our commitment to providing merchants access to the highest-caliber technologies and service providers available in the industry,” said Russell Klein, chief commercial officer for BigCommerce. “Fresh Relevance shares our desire to help merchants sell more and grow faster to maximise success, and we look forward to working together to mutually support customers.” 

BigCommerce Preferred Technology Partners are selected for offering best-in-class technologies, value and superior customer service.

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