Whilst multichannel retailing means consumers can shop round the clock, new research from retail technology company Retail Assist reveals that not all retailers are matching this with 24 x 7 customer service and social media support to meet consumer expectations.
General Retail Technology News
Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk Technology, Surveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.
Research reveals round the clock retailing isn’t being backed up by 24 x 7 customer service
Jul 03, 2014
Printer and copier makers boost energy efficiency by one-fifth within two years in Europe
Jul 03, 2014
The makers of inkjet printers and copiers for homes and small businesses have boosted energy efficiency by more than 20% in two years due to an industry self-regulation initiative adopted in 2011, according to a report by an independent inspector.
Fashion brands Lemon Curve and Menlook.com prepare for European online retail growth with eCommera’s DynamicAction
Jul 03, 2014
As Europe prepares for online retail sales to reach a projected €233.9 billion by 2018, and clothing remains the largest online sales category, even fashion retailers with world class eCommerce experiences are poised for challenges in the years ahead.
70% of retailers report increase in sales opportunities through customer experience technologies
Jun 25, 2014
A thought-leadership and research report from Qmatic entitled 'Great Expectations' has revealed that, of the 54% of the retail decision-makers who confirmed that they have successfully implemented consumer behaviour analysis technology in their stores, 70% of them have experienced, or expect to experience an increase in their sales opportunities.
Motorola Solutions unveils new MC3200 mobile computer: three generations, two operating system choices, one leading solution
Jun 25, 2014
Motorola Solutions, Inc. is offering the third generation of its successful mid-range mobile computer to retailers, manufacturers and distributors to help improve customer satisfaction through more efficient and accurate inventory management.
Star Micronics shows range of new mPOS printing solutions at mPOS World 2014
Jun 25, 2014
At mPOS World 2014 (24 - 25 June, Frankfurt, Germany), international POS printer manufacturer Star Micronics has been exhibiting an extensive range of mPOS printing solutions.
Supply chain collaboration will cut retail costs, finds Bibby-led panel
Jun 25, 2014
Retailers could cut their costs by as much as 20 per cent by closely collaborating with suppliers and 3PLs, a Bibby-led panel at the International Festival of Business has found.
Posiflex named a winner in the Red Dot Product Design Award 2014
Jun 19, 2014
Posiflex Technology, Inc., the one-stop POS (point of service) hardware solution provider, impressed and convinced the 40-member expert panel on the 'Red Dot Award.
72% of businesses in Europe face tech deficit
Jun 19, 2014
A research report commissioned by Colt Technology Services has identified a tech deficit, which affects almost three quarters (72%) of European businesses.
NFC Forum and Bluetooth SIG expand developer's guide to include Bluetooth Smart Technology
Jun 19, 2014
The NFC Forum and the Bluetooth Special Interest Group (SIG) the trade association responsible for the development, promotion and protection of Bluetooth technology, has announced the publication of a new, updated version of the Bluetooth Secure Simple Pairing Using NFC Application Document.