General Retail Technology News

Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk TechnologySurveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.

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How retailers can deliver a positive returns experience for customers

How retailers can deliver a positive returns experience for customers

By Peter Ballard, Co-Founder of Foolproof, a Zensar company and VP Head of Marketing (EMEA) at Zensar Technologies.

Returns are a major headache for retailers, exasperated by online sales where vetting product quality is harder.

The Impact of Augmented Reality Could be Even Bigger this Year

The Impact of Augmented Reality Could be Even Bigger this Year

Augmented reality (AR) is not a new trend in retail, as it has been in the developmental stages for many years now. However, the level of progress in AR-based retail technology seen in 2020 alone was more impressive than anything that had come before.

There’s no smooth sailing in retail – omnichannel investment is the key to weathering the storm

There’s no smooth sailing in retail – omnichannel investment is the key to weathering the storm

By Christophe Pecoraro, Managing Director of PFS Europe.

A series of challenges over the last year have brought with them a wealth of era-defining moments for retail. Within a brief and turbulent window of time, we have seen some of the biggest hallmarks of the changing retail landscape.

New study reveals slow loading websites cost retailers nearly £60 billion in lost sales each year

New study reveals slow loading websites cost retailers nearly £60 billion in lost sales each year

The COVID-19 pandemic has accelerated the shift towards digital and changed our online shopping behaviours, with more people now shopping online than ever before1. With this said, it is crucial that retailers keep up with consumers’ needs or risk being left behind.

KNOMO London urges shoppers to protect themselves from RFID fraud

KNOMO London urges shoppers to protect themselves from RFID fraud

Following the announcement that the contactless payment limit in the UK will rise to £100, London-based accessories brand KNOMO London is urging shoppers to take appropriate action to protect themselves from fraud.

Intersport enhances customer experience and improves efficiency of in-store operations with Pricer

Intersport enhances customer experience and improves efficiency of in-store operations with Pricer

Intersport, the sports retailer, has improved customer experience as well as the efficiency of in-store operations using a solution from Pricer, provider of ESLs (Electronic Shelf Labels).

Cardinal Capital Invests In Luzern eCommerce

Cardinal Capital Invests In Luzern eCommerce

Cardinal Capital Group (Cardinal) has made a significant investment in Luzern eCommerce Ltd. (Luzern), the platform and services provider to global brands. Working with the company’s existing management team, including founder and CEO Ken Doyle, Cardinal plans to support Luzern’s significant growth opportunities.

Could stockless stores be the future of the high street?

Could stockless stores be the future of the high street?

By Alex MacPherson, Director of Consultancy and Account Management, Manhattan Associates.

We have all seen the headlines and plethora of statistics about the uptick in online shopping over the last twelve months.

A lack of one-click convenience and quick-pay options at the check-out is costing retailers conversions

A lack of one-click convenience and quick-pay options at the check-out is costing retailers conversions

Poor checkout experiences, including a lack of one-click or quick payment options, risks losing retailers hard won online conversions, the latest data from parcelLab, the leading operations experience platform, revealed.

OXHOO Leads a New Era of POS

OXHOO Leads a New Era of POS

It seems that OXHOO has ushered in a new era of POS, and there are three reasons for that: design, function, and excellent service. OXHOO terminals are easy to spot in a retail or hospitality setting: they stand out for their sleek unique designs and functional ways and they complement any setting.

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