Debenhams has long seen the value in gaining insight into its customers and operations, but felt that its previous mystery shopper programme had many limitations and did not allow the company to get to the heart of understanding their customers' engagement with the stores.
General Retail Technology News
Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk Technology, Surveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.
Maxatec adds mobile payment solutions to its portfolio
Jan 31, 2012
Maxa Technologies, (Maxatec), has signed a UK distributor agreement with Datecs, renowned Bulgarian EPOS supplier, for the Datecs MPED-400 Mobile Pin Entry Device (PED).
Coral deploys Cloud Workforce Management from WorkPlace Systems across 1700 shops
Jan 31, 2012
WorkPlace Systems plc has announced that Coral, part of Gala Coral Group, have rolled out WorkPlace OnLine Workforce Management (WFM) across 1700 licensed betting shops for 10,000 colleagues.
Manhattan Associates predicts retail trends for 2012
Jan 24, 2012
Global supply chain optimisation provider, Manhattan Associates, Inc., has released its predictions for retail shopping in 2012, and they all point to one factor: web and mobile are fundamentally changing the way people shop and challenging traditional bricks and mortar retailers.
Datalogic's acquisition of Accu-Sort Systems completed
Jan 24, 2012
Datalogic S.p.A. (Datalogic) has completed the acquisition, through certain of its subsidiaries, of Accu-Sort Systems Inc., the supplier of Automatic Identification (Auto-ID) products in the US, and certain affiliates of Accu-Sort Systems Inc. ("Accu-Sort") from certain subsidiaries of Danaher Corporation.
Britons' love of eCommerce to flourish, while tablets set the pace in 2012
Jan 24, 2012
Logan Tod & Co.'s 6th Annual Online Future Shopping Index predicts growth of between 18% and 22% during Christmas 2012 exceeding the rate of growth in 2011.
IKEA automates and increases security for cash handling
Jan 24, 2012
IKEA is reportedly the world's first retail customer to use Wincor Nixdorf's new CINEO solution to automate cash handling at its stores.
Front to back? Mobilising retail from the sales floor to the warehouse
Jan 24, 2012
Consumers have become accustomed to around-the-clock access to information, and with more information than ever before at their fingertips, they are less patient and more apt to move on if their needs are not immediately met.
Advanced Supply Chain sets up camp with fast-growing retailer
Jan 24, 2012
Advanced Supply Chain has been appointed by GO Outdoors, one of the fastest growing retailers in Europe, to manage a fulfilment warehouse and UK distribution operation to its retail Stores.
New version of Futura's Retail Management System helps retailers save money
Jan 24, 2012
To help cut costs, act smarter, save money and avoid business failure, Futura Retail Solutions has unveiled a new version of its retail management software at RBTE 2012.
