Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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53% of companies are left exposed to supply chain attacks – Acronis Cyber Readiness Report 2021 reveals critical security gaps

53% of companies are left exposed to supply chain attacks – Acronis Cyber Readiness Report 2021 reveals critical security gaps

Acronis, the cyber protection solutions provider, has released its annual Cyber Readiness Report, providing a wide-ranging overview of the modern cybersecurity landscape and the key pain points faced by businesses and remote employees worldwide amid the global pandemic. 

Supplier e-commerce sites failing B2B buyers

Supplier e-commerce sites failing B2B buyers

B2B suppliers are failing buyers, new research has found, with 52% of e-commerce sites not fully meeting expectations.

Difficulty finding relevant products (32%), none or not enough product images or videos (30%), and an inability to talk to someone or ask a question (28%) were identified as the top frustrations with underperforming sites.

UK hospitality businesses lead the pack, as manufacturing output contracts

UK hospitality businesses lead the pack, as manufacturing output contracts

Hospitality businesses outpaced the rest of the UK economy for the first time in more than nine years during September, according to the latest Lloyds Bank UK Recovery Tracker.

Global survey shows surge in Christmas holiday shopping due to product shortage and lockdown fears

Global survey shows surge in Christmas holiday shopping due to product shortage and lockdown fears

According to a new survey* of 1,000 UK consumers carried out on behalf of JRNI, over half (56%) of consumers plan to do their Christmas holiday shopping early in 2021 due to fears of empty shelves and further lockdown measures.

Time’s up – new research reveals almost three quarters of businesses don’t have the skills to succeed in a post pandemic world

Time’s up – new research reveals almost three quarters of businesses don’t have the skills to succeed in a post pandemic world

A new study into the concerns business leaders in the UK currently hold in relation to a post-pandemic world, has highlighted that a staggering 73% of businesses don’t believe they have the skills needed to succeed. The research has shown that communication skills are where the gaps lie with 50% of business professionals picking up bad habits over lockdown.

3 Important Technology Trends

3 Important Technology Trends

By Sam Cortez, freelance writer.

Technology is evolving at a faster rate than ever before, and it can be difficult to keep up with all of the new innovations. Aside from the revolutionary VoIP, or phone calls made over an internet connection, from Ooma, here are three important tech trends to keep an eye on:

The 3 Necessary Ingredients For Loading Dock Safety

The 3 Necessary Ingredients For Loading Dock Safety

By John Moran, freelance writer.

Safety is at the top of the priority list for many companies. And warehouses have a lot of regulations from OSHA to make sure they stay safe for the workers there. However, one area that gets overlooked is the loading dock.

New research shows pain in UK hospitality and retail is real

New research shows pain in UK hospitality and retail is real

Materialise, the 3D printing solutions provider, has released new research* which shows UK hospitality and retail sectors are not just suffering with finding staff, but their workers are suffering with physical pain.

International travel restrictions take the shine off Golden Week for UK retailers, as footfall dips -36% on pre-pandemic levels

International travel restrictions take the shine off Golden Week for UK retailers, as footfall dips -36% on pre-pandemic levels

The latest footfall data from Sensormatic Solutions, the global retail solutions portfolio of Johnson Controls, has shown that international travel restrictions on Chinese tourists has taken the shine off Golden Week for UK retailers.

Retailers and shoppers out of sync on the value of physical stores, Klarna warns

Retailers and shoppers out of sync on the value of physical stores, Klarna warns

Some 60% of shoppers say that a poor experience on any channel will make them less likely to shop again with a brand. That’s according to new research from Klarna ‘Owning Omnichannel: winning at clicks and bricks’, which uncovers a potentially damaging disconnect between what shoppers want from their omnichannel shopping experience and what retailers think shoppers want.

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