Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Record numbers of High Street stores close as Debenhams falters and ASOS’ profits plummet – There's only one solution, says ParcelHero

Record numbers of High Street stores close as Debenhams falters and ASOS’ profits plummet – There's only one solution, says ParcelHero

Retail has been hit by a perfect storm, says the home delivery expert ParcelHero. New figures from PwC reveal 5,853 shops closed last year, and embattled Debenhams has placed itself in receivership as it fights against the onslaught of e-commerce. But with ASOS’ profits tumbling nearly 90%, online retailers are also struggling.

Smart packaging counteracting the lost moment of truth

Smart packaging counteracting the lost moment of truth

In the new report "Smart Packaging 2019-2029", IDTechEx Research finds that electronic smart packaging will become a $1.8 Billion market in 2029.

How Polish B2B companies buy and sell online – Survey and report

How Polish B2B companies buy and sell online – Survey and report

How many Polish companies sell and buy products online? What are their sales channels? How do they search for clients and business partners?

Two out of three cyberattacks make use of ‘friendly’ programs and fileless malware

Two out of three cyberattacks make use of ‘friendly’ programs and fileless malware

Over the last few years, infections due to malware have been steadily falling, and are giving way to new, more sophisticated behaviours from cyberattackers.

85% of UK consumers prefer to shop in store

85% of UK consumers prefer to shop in store

High street retailers must be savvy with omnichannel technological integration in order to survive in the digital age, new research has warned.

A survey of 1,056 UK adults carried out by digital marketing agency, Marketingsignals.com, revealed that 85% of people still prefer to physically purchase products in store, despite the convenience offered by online shopping.

High Street ‘saviour’ cashierless stores could disappear because of the ‘Philadelphia Experiment’

High Street ‘saviour’ cashierless stores could disappear because of the ‘Philadelphia Experiment’

New legislation protecting minorities could stop the spread of cashierless stores in the UK before they have been fully launched.

Are we embracing the profit potential of the over 50s?

Are we embracing the profit potential of the over 50s?

Are retailers overlooking a prime market? The over 50s age group contributes to 76% of the UK’s financial wealth and just under half of it is consumer spending.

UK shoppers demand faster in-store payments that replicate ‘one-click’ transactions online

UK shoppers demand faster in-store payments that replicate ‘one-click’ transactions online

Speed and convenience prove key to enhancing customer experience around in-store payments, a new report from RetailEXPO reveals.

Retail Quality Report 2019: Global retailers still struggling with digital

Retail Quality Report 2019: Global retailers still struggling with digital

Applause, the digital quality and crowdsourced testing solutions provider, has released the global findings of its annual Retail Quality Report. It shows that global retailers are failing to keep up with consumer expectations for optimised digital experiences.

34% of traffic and 28% of orders for large online fashion retail brands come directly from search and social

34% of traffic and 28% of orders for large online fashion retail brands come directly from search and social

34% of traffic, 28% of orders and 26% of the total order value for large online fashion retailers comes directly from search and social sites including Google and Facebook, new global researchsuggests.

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