Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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SMEs must open up to the automation revolution or be left behind, say EACS

SMEs must open up to the automation revolution or be left behind, say EACS

It has been a common trend that uptake in new technologies is slower amongst SMEs than that of major multinational companies, who have significantly more scale and resources.

How technology can ease the workload when it comes to on-boarding temporary staff during the festive period

How technology can ease the workload when it comes to on-boarding temporary staff during the festive period

Dr. Cristian Grossmann, CEO and Co-Founder of Beekeeper, looks at how retailers can better manage the tricky task of temporary staff during the busiest period of the year with technology.

Omnichannel retail trends that will shape the industry in 2020

Omnichannel retail trends that will shape the industry in 2020

A shift in consumer behaviour has seen the retail sector transition from bricks alone to a combination of bricks and clicks. With new shopping demographics purchasing products in a different format, the rise in e-commerce success has no doubt driven the recent retail revolution, with the world of digital proving increasingly important.

Millennial UK shoppers forced to choose between the environment and their consumer rights new study shows

Millennial UK shoppers forced to choose between the environment and their consumer rights new study shows

A UK study of 100 retail executives and 2,000 consumers highlights tension between keeping records of transactions and eliminating paper waste.

Consumers still economic bright spot but Europe can’t avoid effects of global trade tensions, says Stenn

Consumers still economic bright spot but Europe can’t avoid effects of global trade tensions, says Stenn

Dr. Kerstin Braun, President of Stenn Group, an international provider of trade finance headquartered in the UK, comments on the Eurostat retail trade figures and drop in Asian markets/FTSE 100:

Ecommerce will account for a third of all global chain retail sales in five years

Ecommerce will account for a third of all global chain retail sales in five years

Analysts predict that 30% of global retail sales will be made through ecommerce channels by 2024, according to global ecommerce insights business Edge by Ascential at Retail Week’s Tech. festival.

Retailers forced to get smart in fight against crime - attacks costing the sector over £900 million

Retailers forced to get smart in fight against crime - attacks costing the sector over £900 million

Shocking new figures show that attacks on retail workers in the UK are on the rise, with over 42,000 violent incidents recorded in the last year. These attacks are costing retailers a staggering £900 million.

As high street shops close, retailers also fail to control online customer churn

As high street shops close, retailers also fail to control online customer churn

A recent survey of 500 retailers sponsored by Eggplant, the digital experience specialist, revealed the pressures facing online digital teams in advance of busy retail season.

How 5G will revolutionise retail payments

How 5G will revolutionise retail payments

Retail has increasingly become a mobile function to meet the needs of a constantly on-the-go consumer base, especially with the rise in popularity of mobile E- wallets. The introduction of 5G will only enhance innovations in retail technology and in turn, benefit the consumer.

Email and postal mail combination doubles abandoned basket reactivation – reveals latest study from Go Inspire Group

Email and postal mail combination doubles abandoned basket reactivation – reveals latest study from Go Inspire Group

Go Inspire Group have just launched a revealing new report providing evidence that the combination of email and postal mail can double reactivation of abandoned baskets compared to email reactivation activity alone.

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